The Hanover Insurance Group

Compensation

Full Description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our IT Security team is currently seeking a Senior information Security Engineer in our Worcester, MA location or remote work arrangement. POSITION OVERVIEW: The Senior Information Security Engineer will lead the design, implementation, and management of identity and access solutions using Microsoft Entra (Entra ID/Azure AD, Entra External ID/B2C, and related components). This role ensures secure, scalable, and user-friendly identity experiences across internal and external platforms. This is a full time, exempt role. IN THIS ROLE, YOU WILL: Identity Architecture & Engineering: Design and implement scalable identity solutions with Entra ID and B2C. Integrate cloud and on-prem systems for SSO, MFA, and Just-In-Time provisioning. Deploy secure authentication flows (OAuth2, OpenID Connect, SAML, Conditional Access). Custom Policy Development: Build and maintain custom policies using Identity Experience Framework (IEF). Manage TrustFrameworkPolicy XML files, REST API integrations, claims transformations, and multi-step authentication. Customize user journeys (sign-up, sign-in, password reset, profile editing). Troubleshoot and optimize policies using Application Insights and B2C logs. Identity Governance & Compliance: Manage lifecycle processes (provisioning, de-provisioning, access reviews). Administer Privileged Identity Management (PIM), Access Packages, and Conditional Access. Ensure compliance with frameworks (NIST, ISO 27001). Stay current with Microsoft Entra roadmap and IAM technologies. Collaboration & Leadership: Partner with application teams and stakeholders to deliver secure identity solutions. Integrate Entra ID with third-party and on-prem systems. Provide technical leadership and mentor junior engineers. WHAT YOU NEED TO APPLY: 5+ years in identity engineering, SDLC-based solution development, and Active Directory support. Bachelor’s degree in computer science, Information Technology, or related field, or the equivalent combination of education, training and experience Deep knowledge of Microsoft Entra ID and B2C, including custom policy development. Strong understanding of IAM frameworks, governance, and modern authentication protocols. Experience with hybrid identity, Active Directory, and troubleshooting multi-tenant environments. Proficiency in PowerShell, Kusto, Azure CLI, automation, and secure API solutions. Familiarity with audit, log analytics, DevOps, monitoring, and reporting in Azure/Entra. Background in architecture, IAM roadmaps, and exposure to AI/ML for technology enhancements. Strong problem-solving, communication, and documentation skills. Ability to lead, mentor, and collaborate across teams. Skilled in presentations, training, and customer-focused troubleshooting. Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Residence or US Citizen) EXTRA POINTS FOR: Microsoft certifications (SC-300, SC-100, AZ-500). Knowledge of CI/CD pipelines, DevSecOps, hybrid identity, and ADFS. CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: Medical, dental, vision, life, and disability insurance 401K with a company match Tuition reimbursement PTO Company paid holidays Flexible work arrangements Cultural Awareness Day in support of IDE On-site medical/wellness center (Worcester only) Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.