The Cigna Group

Compensation

Full Description

The job profile for this position is Operations Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Position Title: Warehouse Lead Department: CuraScript SD Reports To: Director of Operations Shift: 7:00 AM - 3:30 PM; Monday - Friday Location: 2040 W Rio Salado Pkwy Suite 101B Tempe, AZ 85281 Overview The Warehouse Lead is a hybrid analyst and administrative role responsible for driving operational excellence, employee engagement, and continuous improvement within the warehouse. This position supports Evernorth Health Services’ mission to partner, collaborate, and deliver on commitments at the Rio Salado campus. The ideal candidate demonstrates strong organizational, analytical, and interpersonal skills, with a commitment to teamwork and quality. Key Responsibilities • Operational Reporting: Run daily and weekly warehouse performance reports, including inventory accuracy, order fulfillment rates, and safety metrics. • Visual Management: Lead visual management initiatives (e.g., 5S audits, KPI dashboards, process boards) to promote transparency and continuous improvement. • Continuous Improvement: Champion Lean, Kaizen, or Six Sigma projects to optimize warehouse processes and reduce waste. • Employee Engagement: Coach, mentor, and train warehouse staff; facilitate onboarding and ongoing development. • Collaboration: Work cross-functionally with other departments to achieve organizational objectives and resolve operational challenges. • Quality & Safety: Support quality initiatives and patient safety standards in partnership with the quality analyst. • Documentation: Maintain accurate records and documentation in compliance with company policies and regulatory requirements. • Industry Awareness: Stay current with industry trends, best practices, and emerging technologies. • Other Duties: Perform additional tasks assigned by the Director of Operations. Qualifications • Bachelor’s degree in business, supply chain management, or related field, or equivalent experience. • 3+ years of warehouse operations experience, with at least 2 years in a leadership role. • Advanced proficiency in Microsoft Excel, Power BI, and warehouse management systems (WMS). • Six Sigma, APICS, or OSHA certification preferred. • Excellent communication, coaching, and problem-solving skills. • Strong attention to detail and organizational abilities. • Ability to work independently and collaboratively in a fast-paced environment. Physical Demands and Work Environment • Ability to sit or stand for extended periods. • Occasional lifting of office supplies and equipment up to 35 pounds. • Regular use of computer and office equipment. • Adherence to company safety and ergonomic standards. • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Statement • Evernorth Health Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. . If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.