The Cigna Group

Compensation

Full Description

The job profile for this position is Business Project Senior Principal, which is a Band 5 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Join Evernorth Health Services as we transform care delivery for health systems nationwide. As a Sr. Director of Client Services, you’ll lead strategic EPIC conversion projects that empower hospitals to deliver exceptional infusion care at home. Your expertise will shape outcomes that matter—better workflows, stronger partnerships, and improved patient experiences. Responsibilities Lead EPIC EMR conversion projects for health systems, focusing on infusion services. Serve as the primary consultant and trusted advisor to health system leadership. Design and implement best practices that optimize infusion workflows and project success. Develop and maintain project plans, timelines, and deliverables to ensure on-time execution. Facilitate collaboration across technical, clinical, and operational teams to achieve strategic goals. Identify risks and implement mitigation strategies to keep projects on track. Communicate progress, milestones, and outcomes to stakeholders with clarity and confidence. Travel up to 50% monthly to support client engagements and project delivery. Qualifications Required: 8+ years of experience in Admissions/Revenue Cycle with EPIC EMR implementations. Healthcare industry experience, specifically in infusion services. Proven success managing complex EMR projects with measurable outcomes. Strong understanding of EPIC modules and workflows, especially infusion care. Excellent communication, organizational, and problem-solving skills. Preferred: Bachelor’s degree in Healthcare, Business, or Information Technology. EPIC certification(s). Consulting experience with health systems and infusion companies. Proficiency with project management tools and Microsoft Office Suite. As part of Evernorth Health Services, this role supports CarepathRx within our Pharmacy and Care Delivery organization. Our team focuses on specialty pharmacy and infusion services in partnership with hospitals and health systems. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 155,700 - 259,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan and long term incentive plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.