The Cigna Group

Compensation

Full Description

Job Description: • Develop and execute strategic plans that support operational excellence, profitability, and account retention • Collaborate with Accredo partners to enhance customer and client experience through benefit, service, and relationship strategies • Maintain strong market and competitive knowledge; effectively communicate Accredo tools and services in specialty settings • Work closely with the Account Executive to drive retention, growth, and satisfaction strategies across products and operations • Support renewal activities, including RFP participation, service issue management, performance guarantees, and implementations • Build trusted‑advisor relationships with clients by proactively engaging in needs assessments and aligning solutions • Maintain deep understanding of Accredo products, services, benefit design, access, and outcomes reporting • Stay informed on Accredo operational performance and clearly communicate impacts to clients • Lead performance guarantee reporting, including analytics and client‑ready presentations • Develop and execute upsell and margin strategies to drive growth in target accounts • Apply foundational understanding of underwriting principles, contracting, and LOA processes • Leverage internal resources to deliver creative, cost‑balanced solutions that meet client needs • Represent Accredo in market events, QBRs, onsite meetings, and executive-level discussions Requirements: • 5+ years of experience in healthcare or managed care • Strong communication, negotiation, and influencing skills • Strategic mindset with the ability to partner with Account Executives to grow book of business • Strong planning and organizational skills with ability to prioritize short‑ and long‑term objectives • Demonstrated ability to build strong relationships and lead within a matrixed environment • Bachelor’s degree strongly preferred; advanced degree preferred • Experience in specialty pharmacy or PBM account management • Experience developing financial and strategic client-facing presentations Benefits: • medical, vision, dental, and well-being and behavioral health programs • 401(k) • company paid life insurance • tuition reimbursement • a minimum of 18 days of paid time off per year • paid holidays