THE CENTER FOR FAMILY SUPPORT INC

Compensation

Full Description

Overview The Part-Time Revenue Cycle Operations Coordinator supports the day-to-day operations of the revenue cycle team, focusing on billing workflows, claims processing, and reconciliation activities. This role ensures timely and accurate revenue capture, supports compliance with payer requirements, and contributes to operational efficiency across Medicaid, Medicare, private insurance programs, SSI/SSA/SNAP/etc and Contract Billing. The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities. Our industry-leading benefits include: 401(k) Dental Insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Responsibilities Coordinate and monitor billing workflows for NY and NJ Medicaid programs, including Self-Directed Services. Assist in the submission and follow-up of claims, ensuring compliance with federal, state, and payer-specific guidelines. Assist in the reconciliation of billing data with general ledger accounts and collaborate with finance staff to ensure accurate cash application. Track and report on Accounts Receivable (A/R) aging and payment trends; support resolution of denied or rejected claims as needed. Maintain documentation and prepare reports for internal audits and external surveys (e.g., OPWDD). Support onboarding and training of billing staff on updated workflows and systems. Work with the RCM and Accounting Teams to prepare monthly A/R aging report and accompanying memo to be provided to Senior Leadership and Board. Works with Revenue Cycle Management staff to ensure proper internal controls with regard to recording and reconciliation of revenue and accounts receivable. Participate in special projects and continuous improvement initiatives related to revenue cycle operations. Qualifications Strong organizational and time management skills. Proficiency in Excel. Experience with Sage Intacct, eVero, and Therap is a plus. Ability to interpret and apply billing regulations and payer policies. Excellent communication and interpersonal skills. Detail-oriented with a proactive approach to problem-solving Education and Experience Associate’s or Bachelor’s degree in Business, Accounting, or a related field preferred. Minimum 2 years of experience in billing, revenue cycle, or healthcare finance. Familiarity with Medicaid/Medicare billing and reconciliation processes. The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today! Pay Range USD $60.00 - USD $60.00 /Hr.