The Carrera Agency

Compensation

Full Description

Join our dynamic IT team as an IT Asset Analyst! This exciting opportunity offers the perfect blend of technology management, customer service, and process optimization. You'll play a crucial role in managing mobile device lifecycles, supporting users across multiple countries, and contributing to streamlined IT operations. If you're passionate about technology, enjoy helping others, and thrive in a fast-paced environment, this role is perfect for you! Position Summary • Start Date: September 29, 2025 • Duration: 6 months W2 • Location: Onsite in San Diego, CA • Pay Rate: Starting at $22.75 W2 per hour * plus benefits *; higher rate depending on skills and experience Key Responsibilities Mobile Device Management • Create, track, and resolve mobile device requests using ServiceNow platform • Maintain precise documentation of device specifications including IMEI numbers, serial numbers, and models • Collaborate with mobility vendors and international carriers to coordinate device provisioning and service plans • Guide internal customers through seamless mobile device onboarding experiences • Facilitate number porting, new line orders, and international service activation • Deliver comprehensive day-one support and hands-on training for device setup Compliance & Process Excellence • Ensure adherence to corporate mobility policies and industry standards • Support audit processes and maintain meticulous records for mobile assets • Drive process improvement initiatives to enhance mobile provisioning workflows • Contribute to workflow optimization and efficiency improvements IT Asset Management Support • Partner with the Asset Management team on inventory tracking and lifecycle management • Maintain accurate asset records in ServiceNow with focus on data integrity • Source competitive quotes for computers, peripherals, and hardware from approved vendors • Manage purchase request submissions in alignment with procurement policies and timelines Essential Skills & Qualifications • Exceptional organizational abilities - You excel at managing multiple priorities and maintaining detailed records • Agility, accuracy, and efficiency - You work quickly without compromising quality • Outstanding communication and customer service skills - You enjoy helping others and can explain technical concepts clearly • Stakeholder management expertise - You're comfortable coordinating with multiple vendors and internal teams • Technology aptitude - You're comfortable with ServiceNow, mobile devices, and IT systems • Global mindset - Experience or interest in working across international markets is a plus Please Apply ASAP