The Cape Agency

Compensation

Full Description

Purpose of Role Responsible for leading and overseeing all strategic communications, media relations, and public affairs initiatives to enhance the organization's brand, protect its reputation, and influence public perception and policy in the mortgage-finance industry. Aligns messaging across internal and external stakeholders to support business objectives and foster public trust. Key Responsibilities and Expectations · Develops and executes integrated communication strategies using cross-functional collaboration and data-driven insights to advance corporate goals and reputation. · Oversees all external communications using media relations, digital platforms, and public relations tactics to shape favorable public perception. · Leads crisis communication planning and response using risk assessment tools to mitigate reputational threats and ensure timely, transparent messaging. · Builds and manages relationships with media, policymakers, community leaders, and industry stakeholders using targeted outreach and strategic messaging to influence policy and public sentiment. · Advises executive leadership using strategic counsel and stakeholder insights to inform decision-making and support thought leadership initiatives. · Oversees government affairs and advocacy efforts using regulatory knowledge and coalition-building to support favorable legislative and regulatory outcomes. · Manages brand positioning and corporate identity initiatives using market research and stakeholder feedback to ensure consistent and impactful brand presence. · Monitors communication effectiveness using analytics and KPIs to refine strategies and demonstrate impact. · Partners closely with the Chief Marketing Officer in the development and execution of communication and brand strategies. · Performs other duties as assigned. Reports To Chief Marketing Officer Qualifications - Experience/Skills/Competencies · Minimum 15 years of experience in corporate communications, public affairs, media relations, or a related discipline. · Track record in leading high-stakes communication strategies across large, complex organizations. · Strong executive presence and experience advising C-suite leaders in high-visibility environments. · Deep expertise in media strategy, brand management, crisis communications, and advocacy. · Demonstrated ability to navigate government and public policy landscapes effectively. · Excellent written, verbal, and presentation skills with the ability to simplify complex ideas for various audiences. · Experience managing cross-functional teams and collaborating across departments. · Proficiency in communication analytics tools, media monitoring, and digital platforms. Bachelor's Degree Communications, Public Relations, Journalism, Political Science, or related field. Qualifications - Education - Preferred Master's Degree Additional Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law. Benefits: • 401(k) • Health insurance • Paid time off Work Location: Remote