The Bright Hotel

Compensation

Full Description

Purpose of the Role: The Bright Hotel is looking for an eager, experienced, self-starting Product Manager to join our team with energy and enthusiasm. Start-up experience preferred. We’re building a modern hospitality platform that helps hotel teams run smooth operations with less screen time. You’ll lead the PMS backbone and shape early agentic workflows that keep humans in control. Responsibilities: Own the PMS domain end-to-end: reservations, rooms/inventory, rates/availability, calendars, housekeeping/maintenance tasks, roles/permissions, audit. Translate hotel ops into simple APIs and focused UI slices; prioritize small, shippable increments. Partner with Engineering on event-driven designs (queues, webhooks) and reliable workflows. Define human-in-the-loop “agentic” flows (draft → approval → commit) with clear guardrails and auditability. Drive integrations that matter (messaging, payments, ID/consent, third-party systems) without over-scoping. Set goals and instrumentation (adoption, task completion, lead time, quality); review data weekly and simplify. Run crisp discovery with internal teams and ops stakeholders; write PRDs/specs that remove ambiguity. Keep compliance in the loop (privacy/consent, audit trails) and ensure secure-by-default choices. Qualifications, Skills, Abilities and Experience: 4–7 years product management experience shipping backend/platform or operations-heavy products in a fast growing software or tech company. Track record delivering complex, multi-team workflows from zero → live → iterated improvements. Comfortable with APIs, data models, and event flows; can reason about reliability and idempotency at a product level. Strong prototype-driven communication (prototypes, visuals, business cases) Evidence of high ownership in small teams: you move from ambiguity to shipped value quickly. Hospitality/PMS, logistics, fintech, or marketplace ops experience. Agentic development exposure: LangGraph/LangChain, tool/function calling, approval patterns. LLM integration basics: prompt/schema design, evaluation, latency/cost tradeoffs. Analytics comfort (SQL) and pragmatic observability thinking. Physical Requirements: The physical demands described are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role. Physical, visual requirements and working conditions may include but are not limited to: Ability to use monitor and screens for long periods of time Ability to sit/stand at a desk for long periods of time Minimum Qualifications: 4 years product management experience shipping backend/platform or operations-heavy products in a fast growing software or tech company. Track record delivering complex, multi-team workflows from zero → live → iterated improvements. Strong prototype-driven communication (prototypes, visuals, business cases) Able to collaborate and work on a small team *Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying. NOTE: Company does not support a work visa at this time. Schedule / Travel Requirements: Minimal to no travel expectations