The Assistance Fund (TAF)

Compensation

Full Description

About Us The Assistance Fund (TAF) is a national nonprofit organization dedicated to helping patients access the medications they need when cost is a barrier. Every day, we provide financial assistance to individuals facing serious and chronic health conditions, ensuring they can adhere to their prescribed treatment without interruption. Our vision is simple but powerful: no person goes without medication due to an inability to pay. Until then, we exist so that patients don’t have to miss taking their medication because of cost. Our work requires precision, compliance, and compassion. Every team member at TAF plays a meaningful role in delivering financial assistance responsibly, efficiently, and with integrity. Benefits At TAF, we believe taking care of our people is essential to the work we do. We offer a comprehensive and competitive benefits package designed to support your well-being, professional growth, and long-term financial security. Financial & Health Benefits • 401(k) Retirement Plan with 100% employer match up to 6% after 90 days • Medical, dental, vision, and life insurance beginning the first of the month following 30 days of employment • Two medical plan options, with one fully covered by TAF for employees and their dependents Work-Life Balance & Time Off • Generous paid time off • One annual Wellness Day dedicated to self-care • Three Volunteer Days to support causes meaningful to you • Full office closure for one week during the Christmas holiday Professional Development & Inclusion We are committed to investing in our employees through ongoing professional development opportunities, cross-department collaboration, and leadership engagement. We foster an inclusive, respectful, and welcoming work environment where diverse perspectives are valued and employees feel empowered to contribute meaningfully. At TAF, you are not just taking a job; you are joining a mission-driven organization where your work directly impacts patients and families across the country. Role Description The Senior Development Specialist is a key member of the Development Department responsible for supporting the execution of fundraising and donor engagement initiatives through effective campaign coordination, CRM management, and data-driven reporting. This role oversees the day-to-day administration and optimization of the organization’s constituent relationship management (CRM) system, ensuring data integrity, accurate gift processing, timely donor acknowledgments, and reliable reporting. The Senior Development Specialist plays a critical operational role in implementing individual giving campaigns, supporting stewardship efforts, and analyzing performance metrics to inform fundraising strategy. Key Responsibilities • Support the growth of that organization’s individual giving efforts by assisting in the development and execution of fundraising campaigns designed to increase donor acquisition, retention, and average gift size. • Develops, writes, coordinates, and disseminates direct mail and electronic fundraising campaigns. • Ensure campaigns and communications are creative, engaging, and executed according to established timelines and project plans. • Records all gifts received and produces timely and accurate acknowledgment letters and tax receipts in accordance with organizational and regulatory standards. Donor Management • Oversees the day-to-day administration and maintenance of the department’s CRM, email marketing platform, and fundraising technology tools, ensuring data accuracy, integrity, and proper system functionality. • Administers the email marketing platform, including list segmentation, data hygiene, campaign setup, and execution of digital fundraising initiatives. • Maintains detailed records of prospect mailings and campaign activity to support performance analysis and list optimization. • Administers online giving platforms and tools (Fundraise Up, Double the Donation, FreeWill), ensuring proper configuration, tracking, and reporting. • Stays current on CRM best practices and donor data management standards to support continuous improvement of systems and processes. Performance Tracking/Reporting • Develops and executes standard and custom queries, reports, and lists with an emphasis on donor and prospect digital campaigns and mailings and revenue tracking. • Assists department in maintaining and reporting timely and accurate monthly, quarterly, and annual fundraising results. • Produces monthly reports for accurate reconciliation with accounting department. • Produces/coordinates gift reports to determine effectiveness of fundraising campaigns. Development Team Support • Participates in annual planning and budgeting; assists in setting department goals and objectives. • Supports Vice President of Business Development and Strategy and Director of Philanthropy with management/relationship of external development and donor services vendors. • Manages fundraising materials and collateral. • Coordinates with the Communications Department to develop collateral materials including but not limited to web-based communications, social media, solicitation packets, and other fund development activities. • Provides administrative and other support to the Director of Philanthropy as well as the Vice President of Business Development and Strategy. Donor Stewardship Support • Responds to inquiries from donors and updates CRM appropriately and timely. • Maintains and executes stewardship management programs (acknowledgment, stewardship, and recognition) that tracks donors from initial gift and beyond. • Tracks acknowledgment of individual gift entries to ensure timely, appropriate recognition and stewardship; identify and remedy inaccuracies in gift or pledge records. Qualifications • Bachelor’s degree in nonprofit management, marketing, communications, business, or a related field preferred. • Minimum of 3–5 years of experience in nonprofit fundraising, including direct mail and digital • Campaign execution, or comparable transferable experience in marketing, CRM administration, or donor/customer engagement. • Demonstrated experience working with CRM systems and fundraising or marketing automation platforms (Salesforce and/or Pardot experience preferred). • Strong technical proficiency in Microsoft Office, database management, email marketing platforms, and web-based applications. • Understanding of and commitment to the organization’s mission. • Highly organized with strong attention to detail and the ability to manage multiple projects and deadlines simultaneously. • Strong analytical and problem-solving skills, with the ability to interpret data and generate accurate reports. • Excellent written and verbal communication skills. • Ability to work independently while collaborating effectively with cross-functional teams. • Ability to adapt quickly to changing priorities, policies, and procedures.