Texas Capital

Compensation

Full Description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships. Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com. Responsibilities Monitor special funding queues (Manual review and Client to Client Queues for manual processing) Monitor executed wire queues and all pending release queues Provide customer support and serve as primary point of contact for assigned clients Review and respond to customer inquiries/research issues Review and authorize daily funding request for various products Troubleshoot and rectify fail reasons Evaluate participation funds needed, notifying clients on borrowing limits, sublimit exceeded, etc. Identify loans in inactive bucket and submit data in Service Now ticketing system for resolution Monitor M203 Report for assigned client for tracking of collateral and proper system documentation Communicate with assigned Relationship and Operations Management on trends, training issues, workflow, etc. Process Additional Wire Requests / Calculate Overfunding and Shortages Assist with Gestation Financing of Ginnie Mae Pools Mark to Market and Dwell Plus Carve-Out funding / Offset Financing / Net Funding / Construction Lending Program loans / Bulk Wire Processing Monitoring and implementing SOFR rate changes in WareshouseNow (ProMerit) System Assist with new product and system conversions / upgrades through User Acceptance Testing and procedural development Work as a liaison between the client and internal Treasury partners on miscellaneous research issues Perform Participation Balance Resets and Run Deficit Reports Perform Job Task Overrides – (i.e., Note Dates, LTV, JUMBO Loans, FICO Exceptions Approved by Risk Management) Review and validate - Investor Forms (GNMA 11711A / Freddie Mac 996E forms, etc.) and Release of Security Interest Letters) Process manual bailee letters and manifests on exceptions provided by Risk management Monitor Promissory Notes for Reinstatements, Returned Notes, discrepancies, exceptions, and repaid collateral / Monitor custody only collateral queue and liaison for research inquires for Bi-Party custodian vendor for collateral research and inquiries Assist and clear OFAC / Duplicate Wire Requests with Wire Department Grow our business through Soft-sales solicitation of fundings and client engagement for market share Assist clients with paydowns, allocations and wire settlements Log all activity accurately and timely in applicable Texas Capital systems of records (WarehouseNow, Salesforce, etc.). Qualifications 3 – 5 years related work experience in banking or mortgage industry Minimum 3 years funding and collateral processing experience Minimum 4 years of customer service experience and general knowledge of Mortgage Documents MBMS (Promerit) System Knowledge preferred Detail oriented, organized, flexible and exceptional written and verbal communications skills Superior customer service skills/attitude and strong organizational skills Superior analytical skills, critical thinking, data and information analysis, problem-solving skills and strong attention to details Ability to handle multiple tasks, interruptions, and fast paced environment in the daily context of effectively dealing with deadlines for client and bank internal needs Proficient knowledge of PC/Internet (including Microsoft Word & Excel) Organizational and time management skills. Fundamental knowledge of warehouse lending Strong Microsoft Office skills including Outlook, Excel, and PowerPoint to produce reports, correspondence, and presentations. The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer. Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long lasting relationships. Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named the #1 most trusted bank in the country on Newsweek’s inaugural list of America’s Most Trusted Companies