Tessitura

Compensation

Full Description

Job Description: • Oversee Tessitura’s inbound lead management • Research, tag, respond to, and assign inbound sales leads to appropriate Business Development leads • Act as the first point of contact for incoming sales inquiries, routing non-sales inquiries to other departments as needed • Handle Tessitura’s incoming calls to the Business Development phone line for follow up • Ensure successful follow-up and reporting on lead activity by maintaining accurate data, categorization, and communication tracking in our internal CRM system • Manage and oversee Tessitura’s trade show operations • Own end-to-end event operations for Tessitura’s North American trade show presence • Provide planning support for trade shows in the EU/UK • Collaborate with Business Development leadership to align event strategy with revenue goals to maximize company return on investment • Renew annual business memberships on behalf of the team • Drive sales process enablement and content management for the Business Development team • Project manage and provide support to ongoing Sales Operations efforts • Oversee team business intelligence and reporting • Develop reports and dashboards that support ongoing team business insights • Maintain budget tracking and actualization on behalf of the Growth group • Strategically research prospective accounts for targeting and reactivation • Handle ongoing prospect research efforts with regular updates and review of our internal CRM system • Regularly review and qualify potential opportunities on tender & RFP listing sites • Utilize tools for outbound sales efforts in alignment with Tessitura’s operational processes • Communicate and collaborate effectively internally across the Business Development team, Growth Group, and entire company Requirements: • 6+ years of experience in professional environments with detailed operational and/or project management capabilities • CRM/Database experience (like Tessitura, Salesforce, Microsoft Dynamics, Hubspot) • Organized and methodical process management capabilities • Ability to write clearly and persuasively • Demonstrated ability to meet deadlines and move projects forward • Ability to set and meet goals without close supervision • Proficient with CRM software and Microsoft Office Suite • Ability to work calmly, effectively, and flexibly with a wide diversity of personalities • Aptitude to pick up new concepts and technology rapidly • Capacity to work independently as well as in a team setting • Strong problem-solving skills Benefits: • Various medical, dental, and vision plans • Life and AD&D insurance • Disability insurance • Employee assistance programs • 401(k) retirement plan with employer match • Generous paid time off, including vacation and sick leave • 12 weeks of paid parental leave • 7-week sabbatical after seven years of service • Recharge week between Christmas and New Year’s