Teleperformance

Compensation

Full Description

Job Title: Remote Property & Casualty Licensed Insurance Representative - Non-Sales Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and sustainable solutions to some of the world’s most recognized brands. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance fosters a culture of excellence and continuous growth. Role Overview: As a Remote Property & Casualty Licensed Insurance Representative, you will play a crucial role in supporting clients by providing expert guidance on insurance policies without engaging in sales. Your focus will be on delivering exceptional customer service and ensuring clients understand their coverage options clearly. What You'll Do: - You will assist clients with inquiries related to property and casualty insurance policies. - You will provide detailed explanations of policy terms, coverage, and claims processes. - You will handle claims support by guiding clients through documentation and procedures. - You will maintain accurate records of client interactions and transactions. - You will collaborate with internal teams to resolve client issues efficiently. - You will ensure compliance with all regulatory and company standards. - You will stay updated on industry trends and policy changes to provide accurate information. What You Bring: - You bring a valid Property & Casualty insurance license. - You have at least 2 years of experience in insurance customer service or claims support. - You possess strong communication and problem-solving skills. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate attention to detail and the ability to manage multiple client cases simultaneously. Bonus Points If You Have: - Experience working in a remote or virtual customer service environment. - Knowledge of insurance regulatory requirements and compliance. - Bilingual abilities to support diverse client populations. - Previous experience with Teleperformance or similar global service providers. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive company culture. - We offer competitive compensation and performance-based incentives. Ready to Apply? Please submit your resume and cover letter through our online application portal at Teleperformance careers page. We look forward to welcoming you to our team!