Teleperformance

Compensation

Full Description

Job Title: Remote Property & Casualty Licensed Insurance Representative - Non-Sales Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and sustainable solutions to some of the world’s most recognized brands. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance fosters a culture of excellence and continuous growth. Role Overview: As a Remote Property & Casualty Licensed Insurance Representative, you will play a crucial role in supporting clients with their insurance needs without engaging in sales. Your expertise will ensure customers receive accurate information and assistance related to their property and casualty insurance policies. What You'll Do: - You will provide expert guidance and support to clients regarding their property and casualty insurance policies. - You will handle customer inquiries and resolve issues efficiently while maintaining high customer satisfaction. - You will review and process insurance claims and documentation accurately. - You will collaborate with internal teams to ensure seamless service delivery. - You will maintain up-to-date knowledge of insurance regulations and company policies. - You will document all customer interactions thoroughly and accurately. - You will assist in training new team members and share best practices. What You Bring: - You bring a valid Property & Casualty insurance license with at least 2 years of experience in a customer service or insurance support role. - You have strong knowledge of insurance products, policies, and claims processes. - You possess excellent communication and problem-solving skills. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate the ability to work independently in a remote environment. Bonus Points If You Have: - Experience working in a remote customer service or insurance environment. - Additional insurance licenses or certifications. - Bilingual abilities to support diverse customer bases. - Familiarity with digital business service platforms. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive company culture. - We offer competitive compensation and performance-based incentives. Ready to Apply? Please submit your resume and cover letter through our online application portal at Teleperformance careers page. We look forward to welcoming you to our team!