Teleperformance

Compensation

Full Description

Job Title: Remote - Automotive Sales & Service Representative Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and digitally powered solutions that help the world’s top brands optimize their operations. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance fosters a dynamic and inclusive environment focused on growth and excellence. Role Overview: As a Remote Automotive Sales & Service Representative, you will be the primary point of contact for customers seeking automotive products and services. Your role is to provide exceptional customer service, drive sales, and support clients through their purchasing journey, ensuring a seamless and satisfying experience. What You'll Do: - You will engage with customers via phone, email, and chat to understand their automotive needs and provide tailored solutions. - You will promote and sell automotive products and services, meeting or exceeding sales targets. - You will resolve customer inquiries and issues promptly, ensuring high satisfaction levels. - You will maintain accurate records of customer interactions and transactions in the CRM system. - You will collaborate with internal teams to coordinate service appointments and follow-ups. - You will stay informed about the latest automotive products, services, and industry trends. - You will contribute to continuous improvement initiatives to enhance customer experience. What You Bring: - Minimum of 2 years experience in automotive sales or customer service roles. - Strong communication and interpersonal skills with a customer-centric approach. - Proficiency in CRM software and Microsoft Office Suite. - Ability to work independently in a remote environment with excellent time management. - Problem-solving skills and the ability to handle challenging customer situations. Bonus Points If You Have: - Experience with digital sales platforms and online automotive marketplaces. - Knowledge of automotive parts, maintenance, and repair services. - Multilingual abilities, especially in Spanish or French. - Previous experience working in a global or multicultural company. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer comprehensive training and ongoing professional development. - We offer competitive salary and performance-based incentives. - We offer a supportive and inclusive company culture. - We offer access to wellness programs and employee assistance resources. Ready to Apply? Submit your resume and cover letter through our online application portal at www.teleperformance.com/careers. Join us and be part of a global team dedicated to excellence in automotive sales and service.