Teleperformance

Compensation

Full Description

Job Title: Remote - Automotive Sales & Service Representative Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and digitally powered solutions that help the world’s top brands optimize their operations. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance fosters a dynamic and inclusive environment focused on growth and excellence. Role Overview: As a Remote Automotive Sales & Service Representative, you will play a crucial role in connecting customers with automotive products and services, ensuring a seamless and satisfying experience. This role is designed for individuals who are customer-focused, tech-savvy, and eager to contribute to the success of a leading global company. What You'll Do: - You will engage with customers remotely to understand their automotive needs and provide tailored sales solutions. - You will manage service inquiries and support requests, ensuring timely and effective resolution. - You will maintain detailed records of customer interactions and transactions using CRM software. - You will collaborate with internal teams to coordinate service appointments and follow-ups. - You will stay informed about the latest automotive products, services, and industry trends. - You will meet or exceed sales targets and customer satisfaction goals. - You will provide feedback to improve service processes and customer experience. - You will uphold Teleperformance’s standards of professionalism and customer care. What You Bring: - Minimum of 2 years experience in automotive sales or customer service. - Strong communication and interpersonal skills with a customer-centric approach. - Proficiency in CRM software and basic computer applications. - Ability to work independently in a remote environment with strong time management skills. - Problem-solving skills and the ability to handle challenging customer situations. Bonus Points If You Have: - Experience with automotive service scheduling and parts sales. - Knowledge of digital sales platforms and online customer engagement. - Bilingual abilities or multilingual skills. - Previous experience working in a global or multicultural company. What We Offer: - We offer competitive salary and performance-based incentives. - We offer comprehensive health benefits including medical, dental, and vision. - We offer flexible remote work arrangements to support work-life balance. - We offer ongoing training and professional development opportunities. - We offer a supportive and inclusive company culture that values diversity. Ready to Apply? To join our team as a Remote Automotive Sales & Service Representative, please submit your resume and cover letter through our careers page at www.teleperformance.com/careers. We look forward to hearing from you!