Teleperformance

Compensation

Full Description

Job Title: Remote - Automotive Sales & Service Representative Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and digitally powered solutions that help the world’s top brands optimize their operations. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance fosters a dynamic and inclusive environment focused on growth, sustainability, and customer success. Role Overview: As a Remote Automotive Sales & Service Representative, you will play a crucial role in connecting customers with automotive products and services, ensuring a seamless and satisfying experience. This position requires a blend of sales expertise and customer service skills to support clients remotely while driving business growth. What You'll Do: - You will engage with customers via phone, email, and chat to provide expert advice on automotive products and services. - You will identify customer needs and recommend appropriate solutions to enhance their automotive experience. - You will process sales transactions accurately and efficiently while maintaining high customer satisfaction. - You will resolve customer inquiries and issues promptly, ensuring a positive service experience. - You will maintain detailed records of customer interactions and sales activities. - You will collaborate with team members and management to meet and exceed sales targets. - You will stay updated on the latest automotive industry trends and product knowledge. - You will contribute to continuous improvement initiatives to enhance service delivery. What You Bring: - You have at least 2 years of experience in automotive sales or customer service roles. - You possess strong communication and interpersonal skills to build rapport with customers. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate problem-solving abilities and a customer-centric mindset. - You have the ability to work independently in a remote environment with strong time management skills. Bonus Points If You Have: - Experience working in a remote sales or service position. - Knowledge of automotive parts, services, and industry standards. - Multilingual abilities to support diverse customer bases. - Previous experience with digital sales platforms and e-commerce. What We Offer: - We offer competitive salary and performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer flexible remote work arrangements to support work-life balance. - We offer ongoing training and professional development opportunities. - We offer a supportive and inclusive company culture that values diversity. Ready to Apply? To join our team as a Remote Automotive Sales & Service Representative, please submit your resume and cover letter through our online application portal at www.teleperformance.com/careers. We look forward to hearing from you!