Teleperformance

Compensation

Full Description

Job Title: Remote - Automotive Sales & Service Representative Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and digitally powered solutions that help the world’s top brands optimize their operations. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance fosters a dynamic and inclusive environment focused on growth, sustainability, and customer success. Role Overview: As a Remote Automotive Sales & Service Representative, you will play a crucial role in connecting customers with automotive products and services, ensuring a seamless and positive experience. This role is designed for individuals who are passionate about automotive sales and customer service, and who thrive in a remote work environment. What You'll Do: - You will engage with customers via phone, email, and chat to provide expert advice on automotive products and services. - You will identify customer needs and recommend appropriate solutions to enhance their automotive experience. - You will process sales transactions accurately and efficiently while maintaining high customer satisfaction. - You will troubleshoot and resolve customer inquiries related to automotive services. - You will maintain detailed records of customer interactions and sales activities. - You will collaborate with internal teams to ensure timely delivery and service fulfillment. - You will stay updated on the latest automotive industry trends and product knowledge. - You will contribute to achieving team sales targets and performance goals. What You Bring: - Minimum of 2 years of experience in automotive sales or customer service. - Strong communication skills with the ability to engage customers effectively in a remote setting. - Proficiency with CRM software and digital communication tools. - Ability to multitask and manage time efficiently in a remote work environment. - Problem-solving skills and a customer-centric mindset. - High school diploma or equivalent; additional certifications in automotive sales or customer service are a plus. Bonus Points If You Have: - Experience working in a remote or virtual sales role. - Knowledge of automotive parts, services, and industry standards. - Bilingual abilities or multilingual skills. - Previous experience with Teleperformance or similar global service providers. What We Offer: - We offer a fully remote work environment with flexible scheduling to support work-life balance. - We offer comprehensive training and ongoing professional development opportunities. - We offer competitive compensation and performance-based incentives. - We offer a supportive and inclusive company culture that values diversity. - We offer access to wellness programs and employee assistance resources. Ready to Apply? To join our team as a Remote Automotive Sales & Service Representative, please submit your resume and cover letter through our online application portal at www.teleperformance.com/careers. We look forward to hearing from you!