Teleperformance

Compensation

Full Description

Job Title: Remote - Automotive Sales & Service Representative Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and technology-driven solutions to some of the world’s most renowned brands. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance is committed to creating meaningful and sustainable business improvements through advanced digital services. Role Overview: As a Remote Automotive Sales & Service Representative, you will play a crucial role in connecting customers with automotive products and services, ensuring a seamless and positive experience. This role is designed for individuals who are passionate about automotive sales and customer service, and who thrive in a remote work environment. What You'll Do: - You will engage with customers via phone, email, and chat to provide expert advice on automotive products and services. - You will identify customer needs and recommend appropriate solutions to enhance their automotive experience. - You will process sales transactions accurately and efficiently while maintaining high customer satisfaction. - You will handle customer inquiries, complaints, and service requests with professionalism and empathy. - You will collaborate with internal teams to resolve issues and improve service delivery. - You will maintain up-to-date knowledge of automotive products, industry trends, and company policies. - You will document customer interactions and sales activities in the CRM system. - You will meet or exceed individual and team sales targets and performance metrics. What You Bring: - Minimum of 2 years of experience in automotive sales or customer service. - Strong communication skills with the ability to build rapport and trust remotely. - Proficiency in using CRM software and digital communication tools. - Ability to work independently in a remote setting while managing time effectively. - Problem-solving skills and a customer-centric mindset. - High school diploma or equivalent; additional certifications in automotive sales or customer service are a plus. Bonus Points If You Have: - Experience working in a remote or virtual sales environment. - Knowledge of automotive parts, services, and industry standards. - Multilingual abilities to support diverse customer bases. - Previous experience with Teleperformance or similar global service providers. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer comprehensive training and ongoing professional development. - We offer competitive salary and performance-based incentives. - We offer a supportive and inclusive company culture focused on employee well-being. - We offer access to cutting-edge digital tools and resources to enhance your work. Ready to Apply? To join our dynamic team at Teleperformance as a Remote Automotive Sales & Service Representative, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!