Teleperformance

Compensation

Full Description

Job Title: Remote - Automotive Sales & Service Representative Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and sustainable solutions to some of the world’s most renowned brands. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance fosters a dynamic and inclusive environment that drives excellence and growth. Role Overview: As a Remote Automotive Sales & Service Representative, you will be the primary point of contact for customers seeking automotive products and services. Your role is to provide exceptional customer service, drive sales, and support clients through their purchasing journey, ensuring a seamless and satisfying experience. What You'll Do: - You will engage with customers via phone, email, and chat to understand their automotive needs and provide tailored solutions. - You will promote and sell automotive products and services, meeting or exceeding sales targets. - You will handle customer inquiries, resolve issues, and provide accurate information about products and services. - You will maintain detailed records of customer interactions and transactions in the CRM system. - You will collaborate with internal teams to ensure timely delivery and service fulfillment. - You will stay updated on industry trends and product knowledge to better assist customers. - You will contribute to continuous improvement initiatives to enhance customer satisfaction. What You Bring: - Minimum of 2 years experience in automotive sales or customer service. - Strong communication and interpersonal skills with a customer-centric approach. - Proficiency in CRM software and Microsoft Office Suite. - Ability to work independently in a remote environment with strong time management skills. - Problem-solving skills and the ability to handle challenging customer situations calmly. Bonus Points If You Have: - Experience working in a remote sales or service role. - Knowledge of automotive industry trends and products. - Multilingual abilities, especially in Spanish or French. - Previous experience with digital sales platforms and tools. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer comprehensive training and professional development opportunities. - We offer competitive salary and performance-based incentives. - We offer a supportive and inclusive company culture focused on employee well-being. - We offer access to wellness programs and employee assistance resources. Ready to Apply? Submit your resume and a cover letter detailing your relevant experience and why you’re a great fit for the role through our online application portal at Teleperformance careers.