Teleperformance

Compensation

Full Description

Job Title: Remote - Automotive Sales & Service Representative Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and digitally powered solutions that help the world’s top brands optimize their operations. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance fosters a dynamic and inclusive environment focused on growth, sustainability, and customer success. Role Overview: As a Remote Automotive Sales & Service Representative, you will play a crucial role in connecting customers with automotive products and services, ensuring a seamless and positive experience. This role is designed for individuals who are passionate about automotive sales and customer service, and who thrive in a remote, fast-paced environment. What You'll Do: - You will engage with customers via phone, email, and chat to provide expert advice on automotive products and services. - You will identify customer needs and recommend appropriate solutions to enhance their automotive experience. - You will process sales transactions accurately and efficiently while maintaining high customer satisfaction. - You will troubleshoot and resolve customer inquiries related to automotive services. - You will maintain detailed records of customer interactions and sales activities. - You will collaborate with internal teams to ensure timely delivery and service fulfillment. - You will stay updated on the latest automotive industry trends and product knowledge. - You will contribute to achieving team sales targets and performance goals. What You Bring: - Minimum of 2 years experience in automotive sales or customer service. - Strong communication skills with the ability to engage customers effectively. - Proficiency in CRM software and basic computer applications. - Ability to work independently in a remote setting with strong time management skills. - Problem-solving mindset with attention to detail. Bonus Points If You Have: - Experience working in a remote sales or service role. - Knowledge of automotive parts, services, and industry standards. - Multilingual abilities to support diverse customer bases. - Previous experience with digital sales platforms and e-commerce. What We Offer: - We offer competitive salary and performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer flexible remote work arrangements to support work-life balance. - We offer ongoing training and professional development opportunities. - We offer a supportive and inclusive company culture focused on employee well-being. Ready to Apply? To join our team as a Remote Automotive Sales & Service Representative, please submit your resume and cover letter through our careers page at www.teleperformance.com/careers. We look forward to hearing from you!