Teleperformance

Compensation

Full Description

Job Title: Remote - Automotive Sales & Service Representative Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and digitally powered solutions that help the world’s top brands optimize their operations. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance fosters a dynamic and inclusive environment that values growth, collaboration, and customer-centric excellence. Role Overview: As a Remote Automotive Sales & Service Representative, you will play a crucial role in connecting customers with automotive products and services, ensuring a seamless and satisfying experience. This position requires a blend of sales expertise and customer service skills to support clients remotely while driving business growth. What You'll Do: - You will engage with customers via phone, email, and chat to provide expert advice on automotive products and services. - You will identify customer needs and recommend appropriate solutions to enhance their vehicle ownership experience. - You will process sales transactions accurately and efficiently while maintaining high customer satisfaction. - You will resolve customer inquiries and issues promptly, ensuring a positive service experience. - You will collaborate with internal teams to stay updated on product knowledge and promotions. - You will maintain detailed records of customer interactions and sales activities. - You will meet or exceed individual and team sales targets consistently. - You will contribute to continuous improvement initiatives by providing customer feedback and insights. What You Bring: - Minimum of 2 years of experience in automotive sales or customer service roles. - Strong communication skills with the ability to build rapport and trust remotely. - Proficiency in CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a remote work environment. - Problem-solving skills with a customer-first mindset. - High school diploma or equivalent; additional certifications in sales or automotive fields are a plus. Bonus Points If You Have: - Experience working in a remote sales or service role. - Knowledge of automotive industry trends and technologies. - Bilingual abilities, especially in Spanish or French. - Familiarity with digital sales platforms and e-commerce tools. What We Offer: - We offer a fully remote work setup with flexible scheduling to support work-life balance. - We offer comprehensive health, dental, and vision insurance plans. - We offer ongoing training and professional development opportunities. - We offer performance-based incentives and bonuses. - We offer a supportive and inclusive company culture that values diversity and innovation. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role through our online application portal at Teleperformance careers page.