Teleperformance

Compensation

Full Description

Job Title: Remote - Automotive Sales & Service Representative Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and digitally powered solutions that help the world’s top brands optimize their operations. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance fosters a dynamic and inclusive environment focused on growth and excellence. Role Overview: As a Remote Automotive Sales & Service Representative, you will play a crucial role in connecting customers with automotive products and services, ensuring a seamless and satisfying experience. This role is designed for individuals who are customer-focused, tech-savvy, and eager to contribute to the success of a leading global company. What You'll Do: - You will engage with customers remotely to understand their automotive needs and provide tailored sales solutions. - You will manage service inquiries and coordinate with technical teams to resolve customer issues efficiently. - You will maintain detailed records of customer interactions and transactions using CRM software. - You will promote new automotive products and services to existing and potential customers. - You will collaborate with team members to meet and exceed sales targets and service quality standards. - You will stay updated on industry trends and product knowledge to provide expert advice. - You will handle customer complaints with professionalism and work towards effective resolutions. - You will participate in ongoing training and development programs to enhance your skills. What You Bring: - Minimum of 2 years experience in automotive sales or customer service roles. - Strong communication and interpersonal skills with a customer-centric approach. - Proficiency in using CRM systems and digital communication tools. - Ability to work independently in a remote environment while managing time effectively. - Basic technical knowledge of automotive products and services. Bonus Points If You Have: - Experience working in a remote sales or service position. - Familiarity with automotive industry software and diagnostic tools. - Multilingual abilities to support diverse customer bases. - Previous experience with Teleperformance or similar global service companies. What We Offer: - We offer a flexible remote work environment that supports work-life balance. - We offer comprehensive training and career development opportunities. - We offer competitive compensation and performance-based incentives. - We offer a supportive and inclusive company culture that values diversity. - We offer access to wellness programs and employee assistance resources. Ready to Apply? Submit your resume and cover letter through our online application portal at Teleperformance careers page. Join us and be part of a global team dedicated to excellence in automotive sales and service.