Teleperformance

Compensation

Full Description

Job Title: Remote - Automotive Sales & Service Representative Company Overview: Teleperformance is a global leader in digital business services, dedicated to delivering innovative and digitally powered solutions that help the world’s top brands optimize their operations. With a workforce of over 500,000 passionate professionals worldwide, Teleperformance fosters a dynamic and inclusive environment focused on growth and excellence. Role Overview: As a Remote Automotive Sales & Service Representative, you will be the primary point of contact for customers seeking automotive products and services. Your role is to provide exceptional customer service, drive sales, and support clients through their purchasing journey, ensuring a seamless and satisfying experience. What You'll Do: - You will engage with customers via phone, email, and chat to understand their automotive needs and provide tailored solutions. - You will promote and sell automotive products and services, meeting or exceeding sales targets. - You will resolve customer inquiries and issues promptly, ensuring high customer satisfaction. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to coordinate service appointments and follow-ups. - You will stay informed about the latest automotive products, services, and industry trends. - You will contribute to continuous improvement initiatives to enhance customer experience. What You Bring: - Minimum of 2 years experience in automotive sales or customer service. - Strong communication and interpersonal skills with a customer-focused mindset. - Proficiency in CRM software and basic computer applications. - Ability to work independently in a remote environment with strong time management skills. - Problem-solving skills and the ability to handle challenging customer situations. Bonus Points If You Have: - Experience with digital sales platforms and online customer engagement. - Knowledge of automotive parts, services, and industry standards. - Multilingual abilities to support diverse customer bases. - Previous experience working in a remote or virtual call center environment. What We Offer: - We offer competitive salary and performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer flexible remote work arrangements to support work-life balance. - We offer ongoing training and professional development opportunities. - We offer a supportive and inclusive company culture that values diversity. Ready to Apply? Submit your resume and cover letter through our online application portal at www.teleperformance.com/careers. We look forward to welcoming you to our team!