TekWissen ®

Compensation

Full Description

Job Title: Business System Analyst- OMS Location: Columbus OH, 43230 Duration: 6+ Months Job Type: Temporary Assignment Work Type: Remote Pay Rate: $60.00-$65.00/hr Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. JOB DESCRIPTION Key Responsibilities • Collaborate with business stakeholders, solution architects, and development teams to design, document, and analyze tax and OMS business processes. • Define and validate integration specs between Manhattan OMS, Vertex O Series, and SFCC for seamless order flow and tax calculation. • Work with the Vertex implementation team to implement and validate tax rules, jurisdictions, exemptions, and returns processing. • Participate in integration design meetings and create documentations as needed • Translate business requirements into functional and technical specs of development teams. • Support system testing (SIT/UAT), debug defects, and schedule issue resolution across various teams. • Ensure data integrity and consistency between OMS, SFCC, Vertex, and downstream systems such as ERP (e.g., SAP). • Assist in end-to-end process documentation and operational handover materials. • Provide support for continuous post go-live fixes, defect triage, and production issue analysis. • Evaluate integration performance, identify bottlenecks, and recommend optimization opportunities across OMS-Tax-Web flows. • Ensure tax configurations and order flows meet compliance standards and audit requirements, coordinating with Finance/Tax teams as needed. • Provide knowledge sessions, training materials, and walkthroughs for business users and support teams post go-live. Required Qualifications • 5+ years of experience as a Systems Analyst, preferably in Retail, eCommerce, or OMS implementations. • Practical experience of integrating with Order Management Systems (preferably Manhattan OMS). • Knowledge on Vertex O Series (Cloud/SaaS) or similar tax engines (e.g., Avalara, Thomson Reuters). • Experience of working with REST/SOAP APIs, middleware (iPaaS), and integration mapping. • Strong skills in requirements gathering, functional documentation, and process flow design. • Familiarity with JSON, XML and integration testing tools (e.g. Postman, SOAPUI). • Understanding of retail order lifecycle, taxation logic and payment flows. • Experience with Agile/Scrum methodology, JIRA/Confluence and version control (e.g. Git). • Ability to work in cross-functional teams (developers, QA, infrastructure, vendors). • Analytical, troubleshooting, and communication skills. TekWissen® Group is an equal opportunity employer supporting workforce diversity.