TEKsystems

Compensation

Full Description

Description This position will be part of the Run and Maintain team, delivering functional support for our ERP JDE E1 across all business areas within our customer in the Americas region. Key responsibilities include managing the creation, maintenance, and optimization of shipping and stock labels, as well as providing comprehensive support for the distribution module, with a specific focus on purchasing and warehouse management. The role involves close collaboration with cross-functional teams to understand business requirements, troubleshoot and resolve issues, and implement process improvements. Additionally, the position will work alongside end-users to ensure effective utilization of the JDE E1 system, fostering an environment of continuous improvement and operational excellence. • Monitor ticket applications for the JDE E1 queue, ensuring compliance with defined SLAs. • Respond to support tickets regarding error fixes and enhancements. • Set up user accounts for applications used in the Warehouse. • Provide functional support for JD Edwards E1 distribution modules, focusing on Purchasing and Warehouse Management (Pick, Pack, Shipping). • Support existing stock and shipping labels by assisting end-users, identifying root causes of issues, and implementing necessary improvements. • Develop functional specifications for new labels based on customer requirements. Collaborate closely with the technical team to ensure proper testing, configuration, and documentation of changes. • Support system enhancements, integrations, and other projects impacting distribution and label management. • Develop and maintain Hubble reports. • Create documentation to assist the business with recurring issues (KBA – Knowledge Base Articles) • Perform administrative and other duties as assigned. • Train end-users on system functionality. • Support stakeholders in understanding their requirements and addressing their concerns. Top Skills Details 1. JDE E1 Distribution & Warehousing Modules (sub-modules: pick, pack, n ship) 2. Ticket Monitoring Additional Skills & Qualifications • BS or BA degree required. • At least 2 years of experience in an IT Business Analyst role focused on Production Support and Small Enhancements. • Knowledge of ticket systems such as ServiceNow or OTRS. • Experience with JD Edwards EnterpriseOne (Distribution Module/Labels). • Proficiency in SQL (data analysis, troubleshooting, queries, etc.). • Experience with Hubble/ReportsNow in report development. • Proficient in the Microsoft Office Suite (Word, Visio, Excel, PowerPoint). • Understanding of ITIL concepts. • Strong teamwork and collaboration skills. • Excellent problem-solving abilities. • Customer service orientation. • Willingness to learn and a hands-on attitude. Pay and Benefits The pay range for this position is $100000.00 - $125000.00/yr. Trelleborg offers health, dental, vision, and 401K options. More details in benefits guide. Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Oct 24, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.