TEKsystems

Compensation

Full Description

About the position Client is looking for someone who is hardworking and reliable. You will be working in a fast-paced environment with something new every day. You will be working side-by-side with the current Technician's on the team. This is an entry level job opportunity. You will receive training. This is a hybrid role. Reliable transportation is required. The bulk of the day will be responding to tickets. You will be supporting users through email, chat, and in person. Expected issues: password resets in active directory, troubleshooting login issues, WiFi connectivity issues, printer support, etc.. Soft skills are very important, must be on time. Responsibilities • Responding to tickets • Supporting users through email, chat, and in person • Password resets in active directory • Troubleshooting login issues • WiFi connectivity issues • Printer support Requirements • 6+ months of IT experience or equivalent schooling experience (CompTIA A+ certified or Computer Science Degree) • Eagerness to learn • Hardworking • Reliable • Customer Service Benefits • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)