Teasdale Latin Foods

Compensation

Full Description

QUALITY SPECIALIST - CUSTOMER COMPLIANCE Target Salary Range = $80k to $90k OVERVIEW: The Quality Specialist – Customer Compliance plays a pivotal role in ensuring adherence to customer inquiry resolution and management, and in populating customer portals with product-specific documentation for all Teasdale facilities. This position is responsible for maintaining the company's complaint registers and trending reports. WHAT YOU'LL DO: Develop and maintain customer inquiry registers and reports. Distribute customer inquiries/complaints to the affected Quality Managers at each site. Maintain customer-facing portals by uploading complaint responses provided by the sites. Provide trending reports for each facility to provide a clear picture of trends and risks for the manufacturing locations. Enter plant-specific documentation into multiple customer portals. Engage with customers in partnership with other Quality Leaders to maintain and further develop successful relationships. Partner with R&D to ensure compliance with product specifications and packaging requirements, and to populate customer portals as needed. Support plants during audits by providing the requested material data. Perform other duties as required by the Director of Quality. Serve as a back-up for the Quality Specialist – Supplier Compliance. WHAT YOU'LL NEED: Education: Bachelor of Science degree preferred or Comparable Industry Experience Leadership skills focused on results, decision-making, teamwork, and change management. Strong mathematical and PC skills, including MS Office. Excellent interpersonal communication, problem-solving, and organizational skills. The ability to effectively present information and respond to questions from cross-functional associates throughout the organization. Ability to multitask and work in a fast-paced environment and adapt to changing priorities and operational demands. ‎ At Teasdale Latin Foods, our People Principles are all about Living LATIN. What is LATIN, and how do I live it? Let us fill you in. L is Learning. It emphasizes the importance of continuous learning and development within Teasdale and promotes a culture of curiosity, exploration, and acquiring new knowledge and skills. A is Accountability. This encourages individuals to take ownership of their actions and responsibilities, promoting a sense of personal and collective accountability, ensuring we understand how to achieve our goals. T is Teamwork. It emphasizes the value of diverse perspectives, collective problem-solving, and synergy among team members, enabling us to achieve greater outcomes by leveraging the strengths and expertise of our employees. I is Innovation. This promotes an environment where we are empowered to think outside the box, challenge the status quo, and seek innovative solutions to problems, fostering an atmosphere of adaptability and openness to change. N is Nurturing. It emphasizes the importance of supporting and developing our employees' well-being, growth, and potential, showing that we care and are willing to invest in their long-term success and satisfaction. We believe in finding the right people for the right roles and helping them to build careers. If this sounds like a place you'd like to be, hit apply! Still not convinced? What about: Day One - Health, Dental, and Vision Benefits 401(k) Retirement Plan with Matching Contributions at 60 Days Career Growth Opportunities and Professional Development If you are passionate about being the right kind of contributor, the point person of a fast-paced, diverse workforce, and a steward of great tradition, come join the family. We want people who are up for a challenge. Let's live LATIN! We are our people! We love food. Especially Mexican Food. Because of this passion, Teasdale Latin Foods understands that our people make a difference daily. Our employees are committed and excited to apply their expertise every day. From Manufacturing and R&D to Customer Service and Finance, all disciplines collaborate and strive for "Everyday Great Execution." In partnership with our Mission, Vision, and Operating Principles: we define our People Principles as living "LATIN" (Learning, Accountability, Teamwork, Innovation, and Nurturing), which is how our organization will ensure we always make the right decisions for our people and the company. If that sounds good to you, search through our openings below, and let's talk.