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Teamworks

Teamworks

via Rippling

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Product Success Manager (Football)

Anywhere
Full-time
Posted 12/17/2025
Direct Apply
Key Skills:
Customer Support Leadership
Process Improvement
Data Analysis
Team Management
Training & Enablement

Compensation

Salary Range

$100K - 125K a year

Responsibilities

Lead customer relationships, deliver value, and drive product adoption and expansion for sports technology solutions.

Requirements

Experience in customer success, SaaS, or account management, with a strong understanding of sports operations, especially football, and hands-on experience with Teamworks Hub.

Full Description

Game Plan - How You'll Drive Impact: Own relationships, value delivery, and renewals across your football customer base, build trust with staff at all levels, and demonstrate measurable ROI that drives successful renewals Lead seamless implementations that set programs up for immediate success-configure Teamworks Hub to match each program's unique workflows and operational needs Drive pipeline generation and product expansion-identify cross-sell opportunities by connecting Teamworks products to specific program pain points and goals Master product functionality and deliver engaging training-execute hands-on sessions for football staffs of all sizes, ensuring confident adoption across the entire program Serve as the Teamworks Hub expert with deep knowledge of complementary products, stay current on roadmaps, industry trends, and emerging operational challenges Provide proactive account leadership aligned to the football calendar-anticipate risks and opportunities during spring ball, fall camp, recruiting periods, and bowl season Collaborate cross-functionally to share customer insights, influence product roadmap, and drive go-to-market strategy Player Profile - What You Bring to the Team: College football operations professional who understands the daily grind of running a Division I program-you know what it takes to keep coaches, athletes, and support staff aligned and operating efficiently Highly personable and well-connected in the football community Consultative mindset with confidence to advise programs on optimizing operations Natural relationship builder who earns trust quickly and approaches every customer interaction with a "whatever it takes" mentality Hands-on experience with Teamworks Hub as a power user in a Division I football program The Ideal Recruit - Skills & Experience: Experience in account management, customer success, or SaaS environments (nice-to-have) Track record identifying expansion opportunities and driving revenue growth (nice-to-have) Champion Mindset - Traits for Success: Takes initiative and creates momentum without waiting for direction Thrives under pressure and stays focused on results Embraces innovation and solves complex problems with strategic thinking Communicates clearly, builds trust quickly, and leads with enthusiasm Adapts easily in fast-changing environments and welcomes calculated risks Holds themselves and others accountable to high standards Constantly seeks improvement and embraces change as opportunity Aligned with our core values: honesty, humility, hard work, commitment, innovation, and exceptionalism The Perks of Playing for Teamworks: At Teamworks, you’re not just joining a company-you’re joining a team that’s shaping the future of sports. We believe that success starts with investing in our people, and here’s how we support and reward every teammate: Play to Win: Grow your career as we grow. Shape the future of sports technology while building a career that scales with your ambition. Winning Culture: Join a global team of high achievers, innovators, and problem solvers who value teamwork and humility. Competitive Compensation: Earn a competitive salary, performance-based incentives, and equity so you share in our success. Comprehensive Benefits: Access region-specific benefits designed to support your well-being, including health coverage, life and disability insurance, retirement plans, unlimited paid time off, flexible and remote work options, catered lunches (where applicable), and more. Investing in Your Growth: Receive stipends for learning and development, home office equipment, and company gear to set you up for success-no matter where you are in the world. Compensation Philosophy: For this role, the compensation range is $100,000-$125,000, with your final offer determined by your experience, skills, and interview performance. Every Teamworks teammate is an owner, with equity aligning your success with ours. We’ve built our compensation framework to attract, retain, and reward top performers. We believe in pay for performance, ensuring that your growth and impact are reflected in your rewards. As Teamworks grows, so do your opportunities-whether that’s through advancing your career, contributing to game-changing innovations, or building long-term financial security. We continuously review and refine our compensation practices to ensure fairness and alignment with both company goals and individual aspirations. We encourage open discussions about career growth and compensation, and your hiring manager is always available to answer your questions. At Teamworks, we’re committed to supporting you in and out of the game-empowering you to do your best work while enjoying meaningful rewards. Inside our Locker Room: Teamworks is the leading operating system for elite sports, empowering organizations worldwide to optimize performance, streamline operations, and unlock athlete potential. Founded in 2006, we’ve grown from a messaging platform for collegiate football into a global leader with over $165 million in funding and a technology suite that supports every phase of the athlete lifecycle. Our solutions span four key categories: Personnel: Manage the complete roster lifecycle, from recruiting and NIL management to financial operations. Coaching: Transform film and data into game-day readiness. Performance: Optimize athlete health and training with advanced tools for nutrition, strength & conditioning, and holistic performance tracking. Operations: Streamline logistics, communication, compliance, and inventory management to keep teams running efficiently. Intelligence: Leverage data-driven insights to inform decisions and maximize competitive advantage across professional and collegiate sports. At Teamworks, we’re driven by innovation and a passion for sports. We serve more than 6,500 sports organizations globally, helping teams achieve excellence on and off the field. Join us and be part of the future of sports technology. Our offices are open for work, collaboration, and optional team-building events – but as a remote-first company, we also have teammates working from places across the globe, including New York, London, Perth, and Austin. What to Expect When Interviewing at Teamworks Our interview process is designed to be transparent, engaging, and reflective of our team culture. You can expect authentic conversations, clear steps, and the opportunity to connect with key team members. We encourage you to ask questions and get to know us as much as we get to know you. Learn more about our process here. Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email hiring@teamworks.com. To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamwork employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.

This job posting was last updated on 12/22/2025

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