Team Focus Insurance Group

Compensation

Full Description

Company Overview FOCUS provides cloud-based, core administration solutions (FOCUS Tech) and services (FOCUS Insurance Services) for P&C insurance companies and MGAs. Using decades of industry experience, FOCUS is taking the risk out of insurtech for small, mid-size, and growth-focused insurance organizations. When you join FOCUS, you immediately become one of our most valued components – and we’re committed to investing in you. That means you can look beyond the paycheck and excellent benefits to an environment that will help you grow and achieve your professional goals through development and advancement opportunities and the support of our outstanding leaders and teammates. Position Objective The Underwriter, Personal Lines - Team Lead, is responsible for managing and guiding a team of personal lines underwriters to ensure high-quality risk assessment, adherence to underwriting standards, and profitability within the personal lines’ portfolio. This role involves serving as a subject matter expert in underwriting, fostering agent relationships, and driving operational efficiencies to achieve organizational goals. Position Summary Supervise, mentor, and coach a team of personal lines underwriters and customer service representatives to promote professional growth and high performance. Assign workloads, manage team priorities, and ensure consistent application of underwritten policies and guidelines. Assist with creating standard operating procedures and reinforcing the rollouts Be a team mentor creating positive work relationships and be a change champion Assist supervisor with grading call monitoring reports and audits for team members. assist supervisor with side-by-side observations, conducting root cause analysis and aid questions Reviews applications for all personal lines coverage and other information to determine if application is acceptable for the program(s) available. Assists agents with contents of applications and the likelihood of acceptance by the company and underwrites applications from appointed agents including pricing and quoting. Analyzes and researches underwriting issues and guidelines as it relates to complex premium bearing endorsements, new business eligibility, cancellations and/or inspections with accuracy and efficiency. Provide guidance on escalated cases and assist team members with complex underwriting decisions. Build and maintain strong relationships with agents and brokers to enhance collaboration and profit growth. Serve as a point of contact for agent inquiries, providing technical expertise and innovative underwriting solutions. Education Bachelor’s degree in business, finance, insurance, or a related field preferred Advanced certifications such as CPCU, AU, or ARM are strongly preferred Work Experience Minimum of 5+ years of experience in personal lines underwriting, with at least 2 years preferred in a Sr. Underwriting role. Proven track record of underwriting complex personal insurance risks and managing client relationships. Experience in overseeing a diverse team and collaborating with multiple stakeholders in the insurance industry. Knowledge, Skill and Abilities Advanced knowledge of personal lines insurance products, underwritten guidelines, industry trends along with general knowledge of insurance statutes and regulations. Strong leadership and decision-making skills to balance team and organizational priorities effectively. Exceptional interpersonal and communication skills for collaborating with team members, agents, and brokers. Proficiency in underwriting tools, CRM platforms, and Microsoft Office Suite. Why join the FOCUS Team? The FOCUS Difference: Medical, Dental, Vision, Life, Pet; Flexible Spending Account Competitive Salaries 401K Match Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave Short and Long-Term Disability Employee Support Programs, Including Mental Health Tuition Reimbursement Matching Charitable Gift Program Lucrative Referral Program Commuter Benefits Flexibility: Remote and Hybrid Opportunities Available This position is not able to be performed in California, Colorado, New York or Washington. EEO Team Focus Insurance Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability Team Focus Insurance Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at hrinfo@peak6insurtech.com. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process. Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process. We’re a leader in the space. We foster ongoing innovation. You get all the benefits of a growing and fast-paced company, while enjoying a very entrepreneurial culture. The team is really motivating. You’ll work with people who are as energetic, smart, and determined as you are. You’ll be managed by the best, too. Your work will be immediately impactful. You’ll be able to see your direct impact on our growth. You won’t be just another cog in the wheel. We embrace change. This is not where you'll find ‘predictable’. Our team wears many hats and has to go with the flow to deliver on our goals and get the job done. We are a team of collaborators. We work together to ensure the best possible solutions for our internal teams. It is common for us to get outside our swim lanes. Our environment provides continuous learning. Team members often have to branch out of their comfort zone. Taking ownership is an opportunity and we believe failures might lead to a better solution. Consisting of a team of talented, experienced, and trusted professionals that have been serving the property and casualty insurance industry for more than 75 years, Team Focus Insurance Group has a history of financial stability, growth through innovation, and constant progress. When you join Team Focus, you immediately become one of our most valued components. That means you can look past the paycheck and excellent benefits to an environment that will help you grow and accomplish your professional goals and objectives through teamwork. Our “3L” philosophy is designed to help all our team members: Learn something new every day; Laugh every day; and Love what you do and who you do it with. This philosophy makes for stronger individuals and, in turn, a stronger team. It also makes certain that Team Focus can deliver on a collaborative vision of being the best we can be for our customers, our partners, and our people. If you have an interest in joining a true team, one in which individual members thrive and build on the success of the whole, it’s time for us to talk.