Teachstone

Compensation

Full Description

Job Description: • Shape and execute product strategies that drive measurable business outcomes—especially around client retention, satisfaction, and product margin—within a mature, evolving product ecosystem. • Balance short-term delivery with long-term vision, ensuring teams are aligned on outcomes and that priorities reflect both customer value and business viability. • Help teams understand why decisions are made, building shared accountability and momentum within a value stream model. • Work closely within the product operating model alongside engineering, design, and impact teams to define, deliver, and iterate on high-impact features. • Help model and reinforce key principles of the product operating model, including user-centered design, continuous discovery, and business outcome alignment—even when others are new to this way of working. • Collaborate across departments, including selling teams, customer success, support, and marketing, to synthesize insights and surface customer pain points and opportunities at scale. • Influence a wide set of stakeholders to gain alignment and support across competing business priorities. • Lead customer discovery, synthesize qualitative and quantitative feedback, and translate those insights into actionable roadmaps. • Help others see the connection between user feedback and business outcomes, building buy-in through clear communication and strategic framing. • Conduct competitive analysis and share insights that support informed prioritization and long-term planning. • Leverage your knowledge of AI to identify opportunities for intelligent automation, personalization, or enhanced analytics within the product. • Work alongside our Platform and Innovation teams to ensure any AI-powered features are meaningful, ethical, and grounded in real user behavior. • Define and track product success metrics related to retention, satisfaction, and business performance. • Use both qualitative and quantitative data to drive continuous improvement, ensuring product enhancements are resonant and results-driven. • Collaborate with the future-focused product improvement team to ensure innovation is grounded in data from existing customer behavior and use. Requirements: • Experience: 5+ years in product management with experience on AI-powered products, ideally with experience managing mature, revenue-generating product suites and improving client engagement metrics. • Familiarity with working in a product operating model, including experience with empowered teams and value stream alignment. • Proven ability to navigate and influence in complex stakeholder environments with competing priorities. • Demonstrated strength in prioritization, product storytelling, and helping others understand the why behind product decisions. • Strong cross-functional collaboration skills and an ability to work transparently and constructively across design, engineering, and business teams. • Customer-Centricity: Demonstrated ability to synthesize high-volume customer inputs into actionable product changes. Passionate about delivering continuous value to drive client satisfaction and retention. • Experience or familiarity with AI-powered technologies and an ability to identify where they can add value without over-engineering solutions. • Clear, concise communication style with the ability to tailor messaging to both technical and non-technical audiences. • Passion for improving educator and learner outcomes—and a mindset focused on delivering value, not just features. Benefits: • Fair, Competitive Pay: We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually. Prior salaries, negotiation skills, or fear of conflict don’t influence your pay. • Comprehensive benefits: We offer an inclusive benefits package to support your overall well-being. Eligibility depends on your role and employment status.