TAXWELL

Compensation

Full Description

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. About Us We’re a leading provider of tax filing software that helps individuals and businesses simplify the complexities of tax season. Our marketing and product teams move fast, and our creative work plays a critical role in how we show up for customers across channels. We’re looking for a motivated, detail-oriented Senior Project & Program Manager to help keep our creative engine running smoothly. Role Overview In this role, you’ll be the front door and central driver for creative work across channels like display advertising, CRM, product pages, and more. You’ll own the intake, triage, scheduling, and day-to-day management of creative projects, ensuring the right information is captured up front, the right people are assigned, and work moves from request to delivery on time. You’ll partner closely with designers, copywriters, channel owners, product marketing, and other stakeholders in a fast-moving environment. Over time, there is also opportunity to lead larger cross-functional programs (for example, a new product feature launch) and help shape how our creative operations run. The ideal candidate will have experience leading marketing, advertising, and product related projects comprised of multidisciplinary resources, with experience in collaborating with key stakeholders as well as third-party partners. What You’ll Do –Own creative intake & triage Serve as the primary point of contact for creative requests across channels (paid social, CRM, product pages, etc.). Ensure requests include clear objectives, requirements, timelines, and approvals before work starts. –Plan & schedule work Build and maintain project schedules, assigning work across designers, copywriters, and other contributors. Balance priorities and capacity to keep the team focused on the most important work. –Drive projects to completion Track projects from kickoff through delivery, proactively identifying risks, clarifying dependencies, and removing roadblocks. Keep stakeholders informed with concise, timely updates on status, risks, and decisions needed. –Coordinate stakeholders Navigate a cross-functional environment that includes channel owners, product, legal, and leadership. Facilitate alignment on scope, timing, and trade-offs when priorities shift. –Improve process & ways of working Help refine and document workflows, templates, and checklists for creative intake, reviews, and approvals. Look for opportunities to streamline recurring work and make it easier for teams to do their best work. –Lead cross-functional programs For key initiatives (e.g., a new product feature or campaign), coordinate the plan across teams and channels, ensuring the right work happens at the right time. Qualifications 5–8+ years of experience in project or program management, preferably supporting creative, marketing, or digital teams. Proven experience managing multiple projects at once, from intake through delivery, in a cross-functional environment. Experience working closely with creative teams (design, copy, content). marketing/channel owners, legal counsel and leadership teams. Proficiency with project/work management tools (e.g., Asana, Workfront, Smartsheet, Jira, or similar). Strong organizational, communication, and stakeholder management skills. Project management certification is a plus but not required. What We Offer Opportunity to develop and grow as part of a supportive team. Hands-on experience shaping internal culture and communications. A collaborative environment where self-motivation and initiative are encouraged. Remote working culture At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at HR@Taxwell.com or by calling 828-349-5887 to speak with a member of the HR Talent Acquisition team. Taxwell is the leading digital tax filing platform formed from the combination of Drake Software® and TaxAct®. These two longstanding organizations offer customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. Taxwell brands are the trusted solution to make taxes easy for the most complex users. TaxAct offers income tax preparation software directly to consumers and tax professionals. The process of filing taxes is highly personal and can be extremely complex. At TaxAct we aim to help every customer accurately file their taxes while simultaneously identifying opportunities to improve their financial situation. Since 2000, TaxAct has helped file over 90 million returns through TaxAct consumer and professional software. We believe that everyone should be empowered to do their own taxes, have the proper resources to claim the money they deserve and receive support to make informative financial decisions. Drake Software has a long history providing top-tier professional tax preparation software. Since 1977, Drake has provided services to over 70,000 tax professionals nationwide that have filed over 40 million tax returns each year. Drake Software’s comprehensive products provide the tools and support tax professionals need to build their businesses. Drake products are designed to assist our customers efficiently prepare and e-file individual and business returns, so they can focus on serving their clients. https://bit.ly/taxwellapplicantprivacynotice