TAXWELL

Compensation

Full Description

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. Taxwell is a leading digital tax filing platform formed in 2022 from the combination of Drake Software® and TaxAct®. These two longstanding organizations offer customers professional and do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. Taxwell brands are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. Taxwell is an organization of forward thinkers looking to add industry experts to our growing team. We are seeking a Principal AI Engineer to design and implement AI-powered tools that transform internal software engineering workflows. This role focuses on using LLMs, prompt engineering, and automation to improve developer productivity, reduce manual tasks, and accelerate software delivery. This position is for a senior-level engineer who has already operated at the Principal level, with a proven track record of building and deploying AI-enabled solutions used by engineering teams. Responsibilities Build and maintain AI-powered tools that improve developer workflows such as test generation, documentation, onboarding, and code review. Develop and refine LLM prompts and workflows using models like GPT-4, Claude, and open-weight models such as LLaMA. Integrate commercial and open-source AI tools (e.g., GitHub Copilot, OpenAI APIs) into developer environments including GitHub, VSCode, and CI/CD pipelines. Design and implement agent-based systems using frameworks like LangChain, LangGraph, or similar. Build RAG pipelines using vector databases such as Pinecone, FAISS, or Chroma to ground AI outputs in internal documentation and codebases. Collaborate with DevOps, platform, and engineering teams to embed AI tooling into development pipelines and infrastructure. Evaluate, test, and improve system performance through telemetry, developer feedback, and automated metrics. Required Qualifications 10+ years of software engineering experience, including 3+ years in Principal-level or Staff-level engineering roles. 3+ years building internal developer tools, DevEx platforms, or productivity systems. Proven experience building and deploying LLM-enabled tools using prompt engineering, retrieval-augmented generation (RAG), or agent orchestration. Proficiency in Python and/or TypeScript. Hands-on experience with CI/CD systems such as GitHub Actions, GitLab, or Jenkins. Experience with LLM APIs (e.g., OpenAI, Anthropic) and orchestration frameworks (e.g., LangChain, LangGraph). Familiarity with vector database systems and embedding techniques. Experience deploying systems on AWS, GCP, or Azure. Preferred Qualifications Experience developing internal copilots, AI assistants, or IDE-integrated developer tools. Background in regulated industries such as fintech, tax, or healthcare. Experience fine-tuning or customizing open-weight LLMs (e.g., LLaMA 3, Mistral). At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at HR@Taxwell.com or by calling 828-349-5703 extension 6049 to speak with a member of the HR Talent Acquisition team. Taxwell is the leading digital tax filing platform formed from the combination of Drake Software® and TaxAct®. These two longstanding organizations offer customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. Taxwell brands are the trusted solution to make taxes easy for the most complex users. TaxAct offers income tax preparation software directly to consumers and tax professionals. The process of filing taxes is highly personal and can be extremely complex. At TaxAct we aim to help every customer accurately file their taxes while simultaneously identifying opportunities to improve their financial situation. Since 2000, TaxAct has helped file over 90 million returns through TaxAct consumer and professional software. We believe that everyone should be empowered to do their own taxes, have the proper resources to claim the money they deserve and receive support to make informative financial decisions. Drake Software has a long history providing top-tier professional tax preparation software. Since 1977, Drake has provided services to over 70,000 tax professionals nationwide that have filed over 40 million tax returns each year. Drake Software’s comprehensive products provide the tools and support tax professionals need to build their businesses. Drake products are designed to assist our customers efficiently prepare and e-file individual and business returns, so they can focus on serving their clients. https://bit.ly/taxwellapplicantprivacynotice