TaskUs

Compensation

Full Description

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. We are seeking a Division Vice President, AI Safety, who will serve as the leader for our entire AI Safety business - the fastest-growing part of TaskUs. This is a critical, executive-level leadership role responsible for owning the end-to-end success of the AI Safety division, from GTM strategy and sales growth to operational excellence and cutting-edge research. The successful candidate will be a proven entrepreneur-operator, adept at both growing and running a high-stakes, specialized business within the AI ecosystem. You will be the internal and external face and voice of TaskUs's commitment to making Generative AI models helpful, honest, and harmless. Key Responsibilities: 1. Business & Financial Leadership Own P&L and Growth: Drive the AI Safety business to achieve aggressive revenue targets in new incremental AI Safety bookings in 2026. GTM and Sales: Define and execute the global GTM strategy. Lead efforts to expand the AI Safety portfolio with existing clients and secure new foundational model builders, Mag7, and Fortune 500 accounts. Executive Relationships: Leverage existing relationships with key decision-makers in top-buying companies to open doors and secure major commitments. 2. Specialized Operations & Delivery Operational Vision: Set the strategic vision for a complex hybrid operating model that combines TaskUs FTEs and freelance "Taskers" across generalist and specialist domains (e.g., math PhDs, linguists, engineers). Leadership and Management: Lead and scale the core division teams, including Specialized Operations and Data Quality. Drive hiring and development to build out the team in H1 2026. Client Partnership: Act as the ultimate operational point of contact and escalation for strategic clients, ensuring operational delivery exceeds expectations and drives strong, profitable relationships. 3. Thought Leadership & Innovation Research & Standards: Oversee the Research function to publish novel research in AI Safety and data quality. Co-create industry standards with clients. Market Presence: Be the external face of AI Safety for TaskUs. Speak at industry events and conferences to influence executive-level decisions and enhance mindshare. Analyst Relations: Drive efforts to ensure TaskUs is recognized as a leader in analyst reports (e.g., inclusion in top right quadrant). Secure client commitment for named case studies and testimonials. 4. Technical Strategy & Systems Technology Ownership: Own the ML Engineering/MLOps function, ensuring the necessary tools and infrastructure are in place for safe, high-quality, and efficient LLM data quality programs. Systems Thinking: Apply systems thinking to relentlessly seek cross-cutting process and technological enhancements to boost program performance and client success globally. Required Qualifications: Experience: 12+ years of progressive leadership experience in enterprise client management, BPO operations (in a leadership role), or top-tier consulting, with a focus on data quality or AI services. Domain Expertise (The Maven): Deep domain knowledge of GenAI data quality techniques and trends, including hands-on experience running, buying, or selling LLM data quality services with a foundational model builder, AI solutions firm, or top-tier consulting firm. Must be at a conference keynote speaker level of expertise. Operational Acumen (The Operator): Proven track record of building and running complex LLM data quality programs and expertise in enabling hybrid operating models with full-time and crowd/freelance contributors. Commercial Acumen (The Seller): Demonstrable success in growing a business (selling) in the AI/Tech space, with a history of hitting aggressive bookings targets. Leadership (The Leader): High-EQ leader, operator, and negotiator with a proven ability to influence in a matrixed organization and rally global teams without direct line management. Location: US - Remote How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/. Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.