Taskify

Compensation

Full Description

• Role: Customer Service Specialist • Location: Buffalo Grove, Illinois, United States On-site • Pay Range: $23 – $25 per hour Role Summary: We’re seeking a detail-oriented Order Entry / Customer Service Specialist to join our client’s growing team. In this role, you’ll process customer orders, provide timely updates, and collaborate across departments to ensure a smooth and efficient customer experience. If you’re organized, proactive, and enjoy helping people, this is an excellent opportunity to make an impact. Key Responsibilities: • Process and manage customer orders, deliveries, and updates. • Provide information on products, pricing, and availability. • Resolve order or service issues quickly and professionally. • Collaborate with sales, warehouse, and logistics teams to ensure accuracy. • Manage returns, credits, and order adjustments. • Maintain detailed and accurate order documentation. • Support sales efforts and build positive customer relationships. Qualifications: • High school diploma required; some college preferred. • 3+ years of experience in customer service or order entry. • Experience using SAP or similar ERP systems preferred. • Proficiency in Microsoft Office (Excel, Word, Outlook). • Strong communication, multitasking, and problem-solving skills. • Ability to work collaboratively and maintain a positive, team-oriented attitude. Working Conditions: • Type: Full-time, On-site • Schedule: Standard business hours • Environment: Fast-paced, customer-focused office setting Compensation & Benefits: • Pay: $23 – $25 per hour (based on experience) • Comprehensive benefits include medical, dental, vision, life insurance, short-term disability, voluntary coverage, EAP, commuter benefits, and 401(k). • Eligible for paid sick leave, holidays, and other leave as required by law. Company Overview: We’re hiring on behalf of a leading distribution and supply company known for its commitment to customer satisfaction and team collaboration. This company values integrity, accuracy, and professional growth, offering a supportive environment where employees can thrive.