Talentoma

Compensation

Full Description

Job Title: Remote IT Help Desk Associate Monthly Pay: $5,400 – $6,600 Summary: The Remote IT Help Desk Associate provides timely technical assistance by resolving user issues, managing support tickets, and helping employees remain productive while working remotely. Job Responsibilities: • Handle incoming help desk requests • Diagnose technical issues • Assist with software and hardware troubleshooting • Maintain ticketing system documentation • Escalate advanced technical concerns • Support user account management • Deliver excellent customer service Qualifications: • Previous help desk or IT support experience preferred • Strong technical troubleshooting skills • Excellent communication abilities • Familiarity with Microsoft Office and Windows • Strong organizational skills • Dedicated remote workspace Perks & Benefits: • Monthly pay: $5,400–$6,600 • Fully remote opportunity • Paid training • Certification assistance • Career advancement opportunities