$70K - 90K a year
Manage program meetings, conduct audits, triage safety concerns, support accreditation and licensing, analyze quality data, and assist in performance improvement projects.
Bachelor’s degree, strong organizational skills, ability to interpret laws and regulations, proficiency in Microsoft Office, frequent travel, and preferred experience with nonprofits, QUEST, and CARF.
The Quality Improvement and Compliance Department at May Institute is a team of professionals committed to leading the continuous evaluation of organizational systems, through a team-oriented approach, in a collaborative effort to ensure practices are safe, effective, efficient, ethical, comply with established laws and industry standards, meet the needs and expectations of our customers, and promote the ongoing improvement of service outcomes and quality. Responsibilities Facilitates Program Management Meetings for assigned programs and as requested for other sites. Serves as a liaison between the Department and assigned programs Triages and screens program reported safety/risk management concerns (e.g., incidents, allegations of abuse/neglect, environmental) Conducts various types of audits independently and according to monitoring plans Participates in accreditation and licensing preparation activities Participates in organizational committees as assigned Collects, analyzes, and presents quality related information and data to stakeholders Assists in performance improvement projects as identified by assigned programs or as assigned by QI management staff Requirements Bachelor’s Degree High degree of organization and independence Ability to research and interpret applicable state laws, regulations, and funding source requirements Proficiency with Microsoft Office Frequent travel to sites throughout Massachusetts Experience with non-profits preferred Experience with QUEST and CARF preferred Unlock the aMAYzingness: Why This role! Comprehensive Health Benefits: Get covered with competitive medical, dental, and vision insurance. Investing in Your Growth: Take advantage of paid training and certification opportunities to level up your skills. Support When You Need It: Access our Employee Assistance Program (EAP) for confidential support and guidance. Financial Flexibility: Benefit from a dependent care flexible spending account (FSA) and options for LTD and STD insurance coverage, along with voluntary benefit options. Investing in Your Education: Pursue your educational goals with our tuition reimbursement and loan repayment assistance programs. Secure Your Future: Plan for retirement with confidence through our 403B retirement plan with employer match. Get ready to make waves of positive change and embark on a journey that's both impactful and rewarding!
This job posting was last updated on 8/21/2025