System One

Compensation

Full Description

Job Title: Customer Order Management Representative Company Overview: System One is a leading staffing and workforce solutions company dedicated to connecting talented professionals with top-tier employers across various industries. With a commitment to excellence and innovation, we strive to create meaningful career opportunities and foster long-term partnerships. Role Overview: As a Customer Order Management Representative, you will play a crucial role in ensuring seamless order processing and customer satisfaction. This position requires strong bilingual communication skills to effectively manage customer inquiries and orders in both Spanish and English. What You'll Do: - You will manage and process customer orders accurately and efficiently. - You will communicate with customers bilingually to resolve order issues and provide updates. - You will collaborate with internal teams to ensure timely order fulfillment. - You will maintain detailed records of customer interactions and transactions. - You will assist in troubleshooting and resolving order discrepancies. - You will support continuous improvement initiatives to enhance customer service processes. - You will handle multiple tasks in a fast-paced environment while maintaining attention to detail. What You Bring: - You bring at least 2 years of experience in customer service or order management. - You are bilingual in Spanish and English with excellent verbal and written communication skills. - You have strong organizational skills and the ability to multitask effectively. - You are proficient with Microsoft Office Suite and order management software. - You demonstrate problem-solving skills and a customer-focused mindset. Bonus Points If You Have: - Experience working in a hybrid work environment. - Knowledge of CRM systems and data entry best practices. - Previous experience in logistics or supply chain support. - Ability to adapt quickly to changing priorities and workflows. What We Offer: - We offer a competitive pay rate of $24 per hour. - We offer flexible work schedules with a hybrid in-office and remote setup. - We offer comprehensive benefits including health insurance and paid time off. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work culture. Ready to Apply? To apply, please submit your resume and a cover letter highlighting your bilingual skills and relevant experience to our recruitment team at System One. We look forward to hearing from you!