System One

Compensation

Full Description

Job Title: Customer Order Management Representative Company Overview: System One is a leading staffing and workforce solutions company dedicated to connecting talented professionals with top-tier organizations. With a commitment to excellence and innovation, we provide tailored staffing services that empower businesses to thrive in dynamic markets. Role Overview: As a Customer Order Management Representative, you will play a crucial role in managing customer orders efficiently while providing exceptional bilingual support. This position ensures smooth order processing and fosters strong client relationships through effective communication and problem-solving. What You'll Do: - You will manage and process customer orders accurately and timely. - You will communicate with customers in both Spanish and English to address inquiries and resolve issues. - You will coordinate with internal teams to ensure order fulfillment and delivery. - You will maintain detailed records of customer interactions and transactions. - You will assist in troubleshooting order discrepancies and provide solutions. - You will support continuous improvement initiatives to enhance customer satisfaction. - You will adapt to a hybrid work schedule, balancing in-office and remote responsibilities. What You Bring: - You bring at least 2 years of experience in customer service or order management. - You are bilingual in Spanish and English with excellent verbal and written communication skills. - You have strong organizational skills and attention to detail. - You are proficient with order management systems and Microsoft Office Suite. - You possess problem-solving abilities and a customer-focused mindset. Bonus Points If You Have: - Experience working in a hybrid work environment. - Knowledge of logistics or supply chain processes. - Previous experience in a staffing or workforce solutions company. - Additional language skills beyond Spanish and English. What We Offer: - We offer a competitive pay rate of $24 per hour. - We offer flexible work hours with a hybrid schedule. - We offer comprehensive benefits including health insurance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. Ready to Apply? Please submit your resume and cover letter through our online application portal or email them directly to our recruitment team at careers@systemone.com. We look forward to hearing from you!