via Remote Rocketship
$70K - 120K a year
Leading customer support teams, designing processes, and improving KPIs.
Extensive leadership in customer support, process design, and data analysis, with limited direct change management or field team experience.
Job Description: • Leverage globally standard change management processes to drive strategic planning and execution of change management for initiatives impacting the field • Partner with business and project leaders to support successful implementation of field-impacting initiatives through thoughtful change strategies • Execute project-based change deliverables, including visioning, stakeholder engagement, change risk, readiness assessment, communications, organizational impact analyses, alignment and transition, and sustainability • Ensure sustainability of initiatives with specific follow-up action plans, including post-initiative measurement and assessment • Track adoption of changes and address resistance and performance gaps to drive desired outcomes • Build relationships with cross-functional teams to understand organizational priorities and ways of working to design and implement tailored change plans • Proactively identify potential people risks and create action plans to mitigate Requirements: • Bachelor’s degree required or relevant Sysco experience in lieu of a degree • 5-7 years professional experience with demonstrated progressive levels of leadership experience • 5+ years of change management experience • 3+ years of experience working on complex projects, results-driven or field engagement type role with a focus on go-to-market strategies • Change Management professional designation or certification (e.g., PROSCI) preferred • 3+ years of experience working with field teams, including sales, merchandising, or operations Benefits: • For information on Sysco’s Benefits, please visit https://SyscoBenefits.com
This job posting was last updated on 12/22/2025