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SY

Synopsys

via Indeed

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Senior Manager of Customer Program Management (Strategic Engagements)

Sunnyvale, CA
Full-time
Posted 1/13/2026
Verified Source
Key Skills:
Program Management
Customer Experience Leadership
Cross-Functional Collaboration

Compensation

Salary Range

$200K - 250K a year

Responsibilities

Lead a team of Program Managers to support IP engagements and customer success, shaping strategic direction and ensuring operational excellence.

Requirements

Requires 15+ years in engineering or program management, 10+ years of people management, and experience with contract negotiations, with a background in Electrical Engineering or related field.

Full Description

We Are: At Synopsys, we drive innovations shaping the way people live and connect. Our technologies enable breakthroughs in chip design, verification, and IP integration, powering the future of high-performance silicon and software. Join us to help transform tomorrow. You Are: A strategic, customer-focused leader with deep expertise in program management, SoC design flows, and the IP ecosystem. You thrive in dynamic environments, excel at building trusted relationships, and have a proven track record of leading teams to deliver outstanding customer experiences and business results. What You’ll Be Doing: • Lead a team of Program Managers supporting IP engagements and customer success. • Shape the strategic direction of customer experience for your region. • Drive end-to-end customer journeys from pre-sales through silicon success. • Collaborate with cross-functional teams to ensure customer satisfaction. • Manage escalations and resolve issues proactively. • Partner with Sales to support contract closure. The Impact You Will Have: • Enhance customer satisfaction and IP integration success. • Improve Synopsys products through customer feedback. • Resolve escalations efficiently to maintain strong relationships. • Lead and inspire a high-performing team. • Drive operational excellence and strategic improvements. • Support key business and customer objectives. What You’ll Need: • B.S./M.S. in Electrical Engineering or related field. • 15+ years in engineering or program management roles. • 10+ years of people management experience. • Experience with contract negotiations. • Strong communication and leadership skills. Who You Are: • Strategic, customer-centric, and agile. • Collaborative and inspirational leader. • Excellent communicator and problem solver. The Team You’ll Be A Part Of: Join the Customer Engagement and Success team, working with global partners and cross-functional Synopsys groups to deliver IP integration and customer satisfaction.

This job posting was last updated on 1/16/2026

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