Syncreon Consulting

Compensation

Full Description

Company Description We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies. Job Description Key Responsibilities Lead the end-to-end deployment of Cisco Webex Dedicated Instance (DI) solutions, including planning, design, configuration, integration, testing, and go-live. Conduct as-is assessments of client’s collaboration environment and recommend migration/modernization strategies. Configure Cisco Unified Communications Manager (CUCM), Unity Connection, Expressway, IM & Presence, and other collaboration applications within the Webex DI environment. Integrate Webex DI with cloud services (Webex Calling, Webex App, Control Hub) and on-premises systems. Collaborate with network, security, and voice teams to ensure smooth interoperability and compliance. Perform user migrations, number porting, and device onboarding with minimal downtime. Provide knowledge transfer, documentation, and training to clients and internal teams. Troubleshoot and resolve complex issues related to Webex DI deployment, security, and integrations. Stay updated on Cisco’s latest Webex features, updates, and best practices. Required Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 5+ years of hands-on experience in Cisco Unified Communications / Collaboration technologies. Proven experience implementing and migrating to Cisco Webex Dedicated Instance (DI). Strong knowledge of: Cisco Unified Communications Manager (CUCM) Cisco Unity Connection (CUC) Cisco Expressway Cisco IM & Presence Webex Control Hub Familiarity with SIP trunking, PSTN connectivity, SBCs (e.g., CUBE, Audiocodes, Ribbon). Experience with hybrid integrations (Active Directory, Single Sign-On, Azure AD, Cisco Directory Connector). Strong understanding of VoIP protocols (SIP, RTP, SRTP, H.323). Excellent problem-solving, documentation, and client-facing communication skills. Preferred Qualifications Cisco Collaboration certifications such as: CCNP Collaboration, CCIE Collaboration, or Webex Calling Specialist certification. Experience with Microsoft Teams Direct Routing / Zoom Phone integration. Familiarity with network security policies, firewalls, and QoS for voice/video traffic. Knowledge of cloud migration tools and methodologies. Regards, Mohammed ilyas, PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com Additional Information All your information will be kept confidential according to EEO guidelines.