SymphonyAI

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Job Description: • ***MUST HAVE RETAIL GROCERY EXPERIENCE**** Vice President, Product Management – Merchandise Intelligence Location: Flexible Function: Product Leadership Industry: AI SaaS • Retail • Grocery Reporting: SVP, Product Management - RetailAI About the Role SymphonyAI is seeking a Sr. Director/Vice President of Product Management to lead our Merchandise Intelligence Suite, which includes industry-leading capabilities in Assortment Planning, Planogram/Space Optimization, Category Optimization, and Promotion Optimization. This executive will shape the next generation of AI-powered merchandising applications—introducing Copilots, Agentic workflows, optimization engines, and scenario orchestration—to help retailers improve efficiency, compliance, profitability, and scale. This is a high-impact leadership role for a product executive with deep retail merchandising domain expertise and strong experience building AI-first enterprise SaaS products. Key Responsibilities Product Vision & Strategy • Define and lead the product strategy and roadmap for the full Merchandise Intelligence Suite. • Deliver new AI-driven capabilities, including Copilots, agentic workflows, and predictive optimization features. • Set long-term product vision grounded in measurable value for grocery, mass merchant, and retail clients. Product Development & Innovation • Oversee design, development, and enhancement of planogram and compliance applications with modern UX. • Expand end-to-end scenario planning for assortment, category, and promotional optimization. • Ensure seamless API integrations with 3rd-party systems (pricing, promo, ERP, POS, and assortment planning). • Drive innovation in execution and distribution of planograms to store teams. Cross-Functional Leadership • Partner with Engineering, Sales, Pre-Sales, Product Marketing, and Customer Success to ensure strong execution. • Support major sales cycles and customer-facing discussions, influencing CXO-level retail leaders. • Serve as the domain expert in merchandising workflows and operational retail needs. Commercial Strategy • Own pricing, packaging, and go-to-market strategies for new AI features and products. • Lead incubation, beta programs, and successful launch of new capabilities. Team Leadership • Build and mentor a high-performing product organization. • Foster a culture of innovation, customer obsession, and data-driven decision-making. What You Bring • Deep expertise in retail merchandising, including planogram/space planning, assortment planning, category management, and promotional optimization. • Proven success driving AI SaaS product development, including Copilots, LLM/agentic workflows, and optimization tools. • 12+ years in product management; 5+ years in senior product leadership. • Strong track record leading products from concept to launch with demonstrable business impact. • Ability to influence at the CXO level across large retailers. • Strong analytical and strategic thinking with experience in complex enterprise data ecosystems. • Exceptional communication and cross-functional collaboration skills. Qualifications • Bachelor’s degree required; MBA or advanced degree strongly preferred. • Experience delivering enterprise SaaS products in retail or grocery required. • Fluency in API ecosystems, data-driven decision systems, and optimization engines. About SymphonyAI SymphonyAI is the leading enterprise AI SaaS company accelerating digital transformation across Retail, CPG, Financial Crime Prevention, Manufacturing, Media, and Enterprise IT. Founded in 2017, SymphonyAI now serves 2,000+ enterprises globally with 3,000 employees across 30+ countries. We are building vertical AI platforms that deliver operational impact, measurable ROI, and next-generation workflows for the most mission-critical industries. #LI-KV1 #LI-Remote