SymphonyAI

Compensation

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Job Description Title: Senior Director, Product - Supply Chain & Demand Forecasting Reporting Structure: SVP, Product Management Location: United States We are seeking a results-driven and domain-savvy supply chain, demand forecasting & replenishment expert to lead strategic initiatives and solution development across our retail and consumer goods clients. This leader will drive innovation, and roadmap alignment around forecasting, inventory planning, replenishment, and supply chain execution—with a focus on enabling measurable value through AI, automation, and advanced analytics. This is a cross-functional, high-impact role working closely with Product, Data Science, Sales, Customer Success, and Engineering teams to deliver scalable and high-performing supply chain solutions. Key Responsibilities Strategy & Solution Leadership Define and execute the vision and strategy for demand planning and replenishment capabilities within the Retail/CPG vertical. Lead market analysis to identify evolving customer needs, technology trends, and competitive differentiation. Partner with Product and Engineering to shape solution roadmaps aligned to retailer and CPG supply chain needs. Forecasting & Replenishment Expertise Develop frameworks for forecast accuracy, inventory turnover, replenishment for DC and stores. Develop a roadmap for enhancing and creating a market advantage for other supply chain products such as MDM, Allocation and store execution. Guide the development of machine learning models for demand sensing, seasonality detection, and supply signal integration. Align replenishment strategies with business goals (e.g., OTIF, cost-to-serve, working capital reduction). Customer Engagement & Enablement Act as a strategic advisor to top-tier clients, co-developing solutions and demonstrating value realization from pilot to scale. Lead executive briefings, workshops, and advisory sessions on demand and supply planning best practices. Help drive pre-sales conversations, RFP responses, and value proofing alongside Sales and Solutions teams. Go-to-Market & Internal Collaboration Develop use cases, customer stories, and ROI cases for GTM materials and field enablement. Collaborate with Marketing and Sales to translate technical capabilities into compelling positioning for business stakeholders. Work with Customer Success and Delivery teams to ensure seamless implementation and sustained impact. Develop product positioning and pricing strategies to gain market share and maximize profits. Qualifications 10+ years of experience in retail or CPG supply chain management, preferably in demand planning, forecasting, MDM, allocation, store operations. Experience in SaaS, enterprise software, or consulting focused on supply chain transformation highly preferred. Deep domain knowledge in tools such as Blue Yonder, SAP IBP, o9, Relex, Oracle RPAS. Proven success in managing cross-functional teams and influencing product direction in matrixed organizations. Strong executive communication skills with the ability to translate analytics and strategy into clear business value. Background in data science, analytics, or AI/ML application to forecasting is a strong plus. Bachelor’s degree in supply chain, Engineering, Business, or related field; MBA or advanced degree preferred. What We Offer Opportunity to lead innovation in the future of demand and supply chain technology. A collaborative, high-impact role within a fast-growing SaaS company. Competitive salary, bonus, equity, and benefits. Exposure to leading global retailers and CPG brands. #LI-KV1 #LI-Remote