Symmetrio

Compensation

Full Description

Symmetrio is seeking multiple Senior Field Service Engineers on behalf of a long-standing organization known for delivering advanced diagnostic imaging solutions; including CT, MRI, X-ray, and ultrasound. This company provides sales, refurbishment, and end-to-end service for high-end imaging systems across multiple manufacturers. The ideal candidate brings OEM-specific field service experience (preferably PET CT and or GE) and thrives in a customer-facing, high-responsibility role. This is a full-time, onsite role with approximately 70% travel. It offers a salary in the $115,000–$130,000 range, depending on experience, along with benefits. Preferred candidates will be located in the Midwest or East coast. Responsibilities Perform advanced service and maintenance on MRI (Siemens preferred), CT, X-ray, and ultrasound systems across hospital and imaging center sites. Lead equipment installations, ramping, calibrations, shimming, and technical site readiness. Troubleshoot complex system issues independently; serve as a technical escalation point for junior engineers when needed. Ensure proper documentation, compliance, and adherence to OEM service standards on all work performed. Coordinate directly with site contacts to manage scheduling, downtime, and service expectations. Participate in preventative maintenance programs and support performance metrics such as uptime and response time. Travel regularly to support regional service needs — including both fixed-site and mobile imaging environments. Maintain tools, test equipment, parts inventory, and vehicle according to safety and regulatory standards. OEM training on Siemens MRI and/or CT systems strongly preferred; GE credentials highly valued. 7+ years of field service experience with diagnostic imaging systems (MRI, CT, X-ray, ultrasound). Proven ability to ramp, calibrate, and shim MRI systems in the field without direct supervision. Experience working independently in hospitals, outpatient clinics, and/or mobile unit environments. Strong understanding of electrical, mechanical, and network interfaces within imaging equipment. Excellent troubleshooting and customer service skills in high-pressure environments. Associate or bachelor’s degree in electronics, biomedical engineering, or equivalent technical/military training. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays)