Symbotic

Compensation

Full Description

Job Description: • Coordinate and manage supplier onboarding activities for the Ariba Supplier Collaboration Portal, ensuring timely completion and compliance with onboarding requirements. • Serve as the primary point of contact for suppliers, providing troubleshooting, guidance, and ongoing support during the implementation. • Host supplier training sessions—both virtual and in-person—focused on system navigation, transaction execution, and best practices. • Develop clear and concise training materials, including Quick Reference Guides (QRGs), job aids, process documentation, FAQs, and recorded training content. • Track onboarding progress, escalate issues, and communicate risks or delays to project leadership. • Gather and document business requirements related to supplier enablement, data capture, and system workflows. Requirements: • Bachelor’s degree in Business, Supply Chain, Information Systems, or related field required. • Minimum of 2–4 years of experience in procurement, supplier management, business systems support, or similar role. • Experience supporting ERP or procurement platforms (SAP, Ariba, Coupa, Oracle, etc.) preferred. • Experience drafting process documentation, use cases, or UAT test scripts required. • Strong analytical abilities and problem-solving skills with the ability to troubleshoot system and process issues. Benefits: • Medical • Dental • Vision • Disability • 401K • PTO