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Swisslog

Swisslog

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Project Manager, Customer Service - Swisslog Global

Atlanta, GA
full-time
Posted 10/21/2025
Verified Source
Key Skills:
Project Management
Vendor Management
Automated Material Handling Equipment
Mechanical Components Installation
Controls Hardware
PLC Controls
Electrical Prints Reading
Mechanical Drawings Reading

Compensation

Salary Range

$90K - 130K a year

Responsibilities

Manage delivery of customer service retrofit or enhancement projects involving automated material handling equipment, ensuring projects are on schedule, within budget, and meet quality standards.

Requirements

5+ years managing automation systems installation projects, BS in engineering or equivalent experience, vendor management, and knowledge of mechanical, controls hardware, and infrastructure installation.

Full Description

Project Manager, Customer Service Where do people love what they do, and being great at what they do? At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. The Project Manager is responsible for overseeing the successful realization of projects awarded by Customer Service Sales team. The Project Manager will carry out the duties described in this document while ensuring that he/she and the project team under him/her drive value, standardization, cost effectiveness and supportability of systems and solutions Swisslog WDS Americas provided to its customers, creating a world-class organization with value generating products and services. Responsibilities Make an impact • Managing the delivery of scope and supply for each of assigned Swisslog Customer Service Retrofit or Enhancement projects involving Automated Material Handling Equipment and Systems installed at warehouses of various Swisslog Logistic customers. • Ensure all assigned Customer Service projects are realized per defined processes, are delivered on schedule and within budget while maintaining customer-focus and high quality. • Participate and contribute to monthly financial reviews for all assigned projects • Ability to travel on average 50%, but at peaks travel can reach 75%, depending on project cycle. • Ability to travel on domestic assignments with flexibility to stay up to 2-3 weeks at a time; some international travel may be required as well. Application Requirements What you need to succeed Essential • BS in Mechanical, Industrial, System Engineering or equivalent Engineering degree or relevant and applicable professional experience with automated Material Handling Equipment installation • 5+ years of Project Management experience managing Automation systems installation, integration or maintenance • Experience in defining, procuring, installing and maintenance of mechanical components, Controls hardware and all supporting infrastructure. • Vendor management Desirable • MS degree • PMP/PMI certification • Other professional certifications • Working knowledge of the Warehouse and Distribution domain equipment • Working knowledge of Material Flow Control Systems • Working knowledge of PLC controls and control logic (Siemens, Allan Bradley, etc) • Working knowledge of motors, motor controls and VFD drives • Ability to read electrical prints and mechanical drawings

This job posting was last updated on 10/23/2025

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