Swickard Auto Group

Compensation

Full Description

Job Type Full-time Description • * This is a regional posting for multiple dealerships in the Seattle Area as needed.** The Sales Manager is responsible for overseeing and directing all aspects of the automotive sales department. This role involves leading a team of sales representatives to achieve maximum profitability and customer satisfaction. Responsibilities: Sales Team Management: • Recruit, hire, train, and develop a high-performing sales team. • Motivate and inspire the team to achieve sales targets and exceed customer expectations. • Provide ongoing coaching, mentoring, and performance feedback. Sales Process Oversight: • Ensure adherence to the dealership's sales process and best practices. • Monitor and analyze sales performance data to identify areas for improvement. • Implement strategies to enhance sales effectiveness and efficiency. Customer Satisfaction: • Foster a customer-centric, hospitality-based culture within the sales department. • Resolve customer complaints and issues promptly and professionally. • Ensure that customers have a positive and memorable experience throughout the sales process. Inventory Management: • Collaborate with the purchasing department to maintain adequate inventory levels. • Manage vehicle turn rates and minimize stock obsolescence. Financial Performance: • Monitor and analyze the department's financial performance. • Develop and implement strategies to increase profitability. • Manage expenses within budget. Market Analysis: • Stay informed about market trends, competitor activities, and customer preferences. • Conduct market research to identify new opportunities and adjust sales strategies accordingly. Compliance: • Ensure compliance with all applicable laws, regulations, and dealership policies. • Maintain accurate records and documentation. Qualifications: • Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. • 3+ years of experience as an Automotive Sales Manager or 5+ years in an F&I or Floor Manager role. • Strong leadership and interpersonal skills. • Excellent communication and negotiation abilities. • Proven track record of achieving sales targets and exceeding customer expectations. • Strong knowledge of the automotive industry and sales processes. • Proficiency in using CRM software and other relevant tools. • Ability to work under pressure and manage multiple tasks simultaneously. Physical Requirements • Sitting: The majority of the workday is spent sitting at a desk, using a computer and phone. • Standing and Walking: There may be times when the sales manager needs to stand, walk around the dealership, or attend meetings. • Reaching and Bending: The manager may need to reach for files, supplies, or equipment. • Lifting: Occasionally, there might be a need to lift or move documents, supplies, or equipment. Benefits of Working at Swickard: • Career Path -Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities. • Ongoing training and support • Opportunities for continued personal and professional growth. • We are an Equal Opportunity Employer and value diversity and inclusion at our company. Competitive benefits package: • Insurance: medical, dental, vision, life and pet insurance • Optional disability coverage • 401k plan • Paid Holidays • PTO About Us: • We were founded in 2014 by Jeff Swickard in Wilsonville, OR. • We're a hospitality company that happens to sell cars, parts, and service. • We are a team. Everyone plays a role in our success. • Culture: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!? • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? Salary Description $80,000 - $150,000 per year