$86K - 129K a year
Manage enrollment growth, member relations, retention, and community outreach for a concierge medicine program, overseeing patient experience from onboarding through ongoing engagement.
Bachelor's degree or equivalent experience, 2 years relevant experience, strong organizational, communication, and interpersonal skills, ability to work independently and manage multiple tasks.
We are so glad you are interested in joining Sutter Health! Organization: SMF-Sutter Med Foundation- Central Position Overview: The Program Manager is a leadership role responsible for enrollment growth, member relations and retention, and community outreach and events of our concierge medicine program. This individual will oversee all aspects of the patient experience, from onboarding to ongoing engagement, ensuring seamless, personalized, and high-touch care. The ideal candidate is a highly organized, compassionate, and sales-oriented professional with a strong background in project management, and customer service. This role is the primary point of contact for our concierge members, serving as the central coordinator for their healthcare journey. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor's: Business Administration, Healthcare Management or related field TYPICAL EXPERIENCE: • 2 years of recent relevant experience. SKILLS AND KNOWLEDGE: • Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve program objectives. • Organizational skills and the proven ability to manage multiple tasks and deadlines simultaneously. • Effective communication skills are essential, with an emphasis on writing. • Motivated and resourceful self-starter with the ability to anticipate needs, meet deadlines, and solve problems creatively, both independently and in team settings. • Adaptability to interact with various types of visitors with poise and self-confidence. • Desire and ability to work independently and autonomously. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $41.45 to $62.18 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
This job posting was last updated on 10/2/2025