Sushi Oishii Herndon

Compensation

Full Description

Job Summary As a Front Host, you will be the welcoming face of our establishment, creating a lively and inviting atmosphere for all guests from the moment they arrive. Your energetic and friendly demeanor will set the tone for an exceptional guest experience, ensuring smooth seating, efficient communication, and outstanding customer service. This role is vital in fostering a positive environment that encourages guest satisfaction and repeat visits. You will handle reservations, manage guest flow, and support the team in delivering memorable hospitality every day. Responsibilities • Greet guests with enthusiasm and genuine warmth as they arrive, making them feel valued and comfortable • Manage reservations and waitlists efficiently using POS systems such as Aloha POS or Micros POS to optimize seating flow • Coordinate with servers and kitchen staff to ensure timely seating and smooth service transitions • Maintain a clean, organized front-of-house area that reflects our commitment to hospitality excellence • Answer guest inquiries via phone or in person with professionalism and clear communication • Assist guests with special requests or accommodations to enhance their overall experience • Support guest relations by addressing concerns promptly and courteously, turning challenges into positive interactions Requirements • Previous experience as a host or host in a food service or restaurant setting preferred • Strong customer service skills with a friendly, energetic attitude • Excellent communication skills, both verbal and written, including phone etiquette • Familiarity with POS systems such as Aloha POS or Micros POS is advantageous • Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail • Hospitality or hotel experience is a plus but not required • Knowledge of guest services, serving procedures, and restaurant operations is beneficial • Reliable team player with a positive attitude committed to delivering outstanding guest experiences Job Types: Full-time, Part-time Pay: $18.00 per hour Expected hours: 30 per week Benefits: • Flexible schedule Work Location: In person