SurePoint Technologies

Compensation

Full Description

• Available in Austin, TX or Cincinnati, OH* About SurePoint SurePoint® Technologies delivers award-winning software that helps mid-sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management, practice management, and financial systems to improve efficiency and collaboration. With over 40 years in legal tech and a team of CPAs, former lawyers, and top engineers, we understand what law firms need to thrive. We're passionate about building tools that reduce administrative work - so our customers can focus on what matters most: serving their clients. Job Overview: We are seeking a highly skilled and motivated Senior AWS Infrastructure Engineer to join our Infrastructure Platform team. This role is critical to the design, implementation, and maintenance of secure, scalable, and resilient cloud infrastructure in a hybrid enterprise environment supporting over 50,000 users. The ideal candidate will possess deep expertise in AWS services and infrastructure security and will contribute to the continuous improvement of our cloud operations and compliance posture. Key Responsibilities • Serve as a senior technical contributor within the Infrastructure Platform team, focusing on AWS technologies in a hybrid cloud environment integrated with colocation data centers. • Design, implement, and maintain secure and scalable AWS infrastructure solutions aligned with business and compliance requirements. • Collaborate with the Information Security team to address security incidents and automate remediation workflows using scripting and infrastructure-as-code tools. • Ensure adherence to ISO 27001, PCI-DSS, and SOC 2 compliance standards across cloud and on-premises infrastructure. • Maintain comprehensive technical documentation including architecture diagrams, operational procedures, contingency plans, and incident response protocols. • Provide on-call support for critical infrastructure issues as needed. • Other projects as assigned. Competencies: • Strong analytical and problem-solving skills with the ability to manage complex systems and drive innovation. • Self-motivated with a commitment to continuous learning and staying current with emerging cloud technologies. • Excellent communication skills, capable of articulating technical concepts to both technical and non-technical stakeholders. • Collaborative team player with strong interpersonal skills and a customer-focused mindset. Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent professional/military experience. • Minimum of 5 years of experience in IT infrastructure engineering, with at least 3 years focused on AWS. • Relevant AWS certifications strongly preferred: • AWS Certified Solutions Architect - Associate or Professional • AWS Certified Security - Specialty • AWS Certified Advanced Networking - Specialty • AWS Certified SysOps Administrator - Associate • Extensive hands-on experience with AWS services including: Aurora RDS, Lambda, EC2, S3, FSx, Direct Connect, Route 53, EKS (Kubernetes), Managed Microsoft AD, and AWS Firewall Manager. • Strong understanding of hybrid cloud architectures and secure connectivity between AWS and colocation data centers. • Experience with SAML-based Single Sign-On (SSO) integrations across multiple identity providers. • Proven track record in managing infrastructure in large-scale enterprise environments (50,000+ users). • Expertise in infrastructure security, identity and access management (IAM), and network segmentation. • Advanced knowledge of Microsoft Active Directory and its integration with AWS services. • Proficient in scripting (e.g., Python, PowerShell, Bash) for automation and remediation. Additional Qualifications that are nice to have: • Experience with SaaS platforms and their integration into enterprise infrastructure. • Familiarity with SUSE Kubernetes, SUSE Rancher, and SUSE NeuVector in private data center environments. • Working knowledge of VeloCloud SD-WAN and Omnissa Horizon technologies. • Experience with infrastructure-as-code tools such as CloudFormation, Terraform, or Pulumi. At SurePoint, we know our people are our greatest strength. That's why we offer a comprehensive total rewards package - and we're always evolving our benefits to support employee needs at every stage of life and career. Benefits Include • Health Insurance (medical, dental, vision) • Flexible Spending Accounts • Life, Short-term and Long-term Disability Insurance (employer paid) • Health Savings Accounts • Wellbeing Benefits • 401K (immediately vested, employer match) • Paid Time Off (Flexible PTO, holidays) • Employee Assistance Program • Summer Flex Fridays To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter. SurePoint is proud to be an Equal Opportunity Employer. All applicants will be considered without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, physical or mental disability, veteran status, medical condition, or any other classification protected by law.